Head - Operations

Job Description:

Acmic – Innovative Thinking At Its Peak!
Acmic Interactive Solutions provide cutting-edge solutions in the field of online marketing.
Acmic Interactive is all encompassing Internet Marketing Services Company specializing in comprehensive search engine optimization, positioning, marketing and submissions, Pay per click advertising, Contextual and Affiliate Marketing. It not only helps increase your website’s search engine exposure and draws potential customers but also provides advertisers with complete online advertising solutions.

Our Internet Marketing solution revolves around:
- Search engine optimization
- Pay per click advertising
- Display advertising
- Ecommerce solutions
- Web design, development and promotion
- Online ad operations
We provide our clients end-to-end solutions, and help them drive business and revenues through the Web in a cost-effective manner.
Job Description

Manage the annual business plan for operations & achieve the P&L targets derived from the Business Goals
1. Develop and manage internet marketing strategies to ensure revenue and profitability goals are met
Manage the agency business
1.Setting up & driving interactive agency business in India – Search, Display
2.Manage the existing agency business – Search & Display (India & Intl)
3.Acclimatize with the International markets that we operate in currently – Operation Delivery, Customer Service & Marketing Communication.
4.Identify new revenue streams within the digital marketing business space to grow our product portfolio - MOBILE, SOCIAL MEDIA & VIRAL MARKETING
5.Design & develop an integrated solution for Media planning & strategy
Business Strategy
         
1. Develop strategies, tactics and a service portfolio that are aligned with company strategies
2. Support the development of business unit strategy and identify business/product opportunities and risks
3. Work closely in cross-functional teams to support business unit projects and strategic alliance efforts
4. Overall market analysis and specific financial analysis of potential strategic options
5. Manage competitive intelligence and industry research projects
Product Quality & Operations Control
1. Ensure the best quality of services to all clients (India & Intl)
2. Train current resources or recruit key resources to achieve a world-class product quality
3. Manage & Oversee operational efficiency to ensure timely delivery of product to all clients (India & Intl)
4. Periodic reviews of work going out of the company & identifying consistent improvement areas for all teams
5. Periodic client feedback on product & team quality (India & Intl)
§  People & Training
1. Create clear vision & goals for every function – sales, client engagement, data analysis & reporting, profitability etc.
2. Evaluate performance & task delivery basis this vision
3. Identify & implement training needs for key team members
 Marketing and Corporate Communication
o Business Partner communication and collaboration
o Oversee product placement on the website to create a compelling online product presentation
o Develop policies and online standards and promote best practices related to web design and marketing
Support the Business Development Team
          
Identify New Business, Plan & Strategise our approach
Recommend additional marketing tools to help drive sales
Initiate multiple short- and long-term projects focused on improving user experience and driving web sales

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