VIEW RANKINGS FOR BEST COMPANIES BY PRACTICE AREA:
Our Selection Process For
Best Crisis Management Companies in Canada
Our Selection Process For
Best Crisis Management Companies in Canada

Last updated: March 1, 2024

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Best
Top 10 Crisis Management Companies in Canada

Best Crisis Management Companies in Canada - March 2024

Rank

Company Name

Year
Founded

Revenue

Fulltime
Employees

Active
Clients

Client
Retention
Rate

Pricing

Major Clients

Other Core
Services

Needs Analysis

Needs Analysis

Response Time

Response Time

Engagement

Engagement

Copywriting

Copywriting

Reporting

Reporting

Overall Score

0
100
 
G
VG
E
 

Change in Rank

DMA | Digital Marketing Agency DMA | Digital Marketing Agency
Talk to a Representative: 800-569-2754
Key Facts For DMA
  • Major Clients:
    Jet.com, TripAdvisor.com, Kohler, Williams...
  • Year Founded:
    2002
  • Fulltime Employees:
    80+
  • Active Clients:
    500+
  • Revenue:
    Above $10 million
  • Client Retention Rate:
    96
  • Pricing:
    M
  • Website:
    www.digitalmarketingagency.com
Request A Quote
Reviews (115)
Positive Review 115 Reviews
i have been cheated
It's unfortunate that many fell victim to the...
Tracy Lazor
Positive Review
They fully comprehend our business and our goals.
DMA has done well during the collaboration, d...
Donna Benett
Positive Review
They are constantly available and reachable.
DMA has assisted us in improving our Google r...
Susan Wood

Needs Analysis

Response Time

Engagement

Copywriting

Reporting

Arcane Marketing Arcane Marketing
Talk to a Representative: (208) 938-5988
Key Facts For Arcane Marketing
  • Major Clients:
    SelectHealth, Line-X, Copag, Headsets Dire...
  • Year Founded:
    2015
  • Fulltime Employees:
    30+
  • Active Clients:
    100+
  • Revenue:
    $3 million - $5 million
  • Client Retention Rate:
    98
  • Pricing:
    L
  • Website:
    www.arcanemarketing.com
Request A Quote
Reviews (24)
Positive Review 24 Reviews
Great place that is very innovative and court...
Samuel Bird
Positive Review
Nate and Chad are two that definitely have th...
Jeremy Andra
Positive Review
We used Arcane Marketing to build and launch...
Pam Johnson

Needs Analysis

Response Time

Engagement

Copywriting

Reporting

marketingagency.io marketingagency.io
Talk to a Representative: 862-229-1681
Key Facts For marketingagency.io
  • Major Clients:
    Barefoot Books, Basecamp, Dansko, Dutch Br...
  • Year Founded:
    2007
  • Fulltime Employees:
    20+
  • Active Clients:
    200+
  • Revenue:
    $5 million - $10 million
  • Client Retention Rate:
    97
  • Pricing:
    M
  • Website:
    www.marketingagency.io
Request A Quote
Reviews (23)
Positive Review 23 Reviews
Great Services
Great Services, Thanks for all of your help w...
Juneyeta Mattix
Positive Review
Great
Great servics Great servics Great servics Gre...
Muzammil Hussain
Positive Review
Been a client for 18 months and its been a fantastic
marketingagency.io delivered on what they pro...
Ruth Peronel

Needs Analysis

Response Time

Engagement

Copywriting

Reporting

Strong Performers
WebMarketingAgency.com
Talk to a Representative: 415-376-5135
Key Facts For WebMarketingAgency.com
  • Major Clients:
    Our Town America, SealMaster, Crunch Fitne...
  • Year Founded:
    2009
  • Fulltime Employees:
    40+
  • Active Clients:
    300+
  • Revenue:
    $2 million - $10 million
  • Client Retention Rate:
    98
  • Pricing:
    M
  • Website:
    www.webmarketingagency.com
Request A Quote
Reviews (10)
Positive Review 10 Reviews
Great team, Amazing marketing solutions
These guys are very creative in the work they...
Evelyn Stevenson
Positive Review
Great Digital Marketing solutions
Fantastic service by the entire WMA team. If...
Joseph_Henry.lucy
Positive Review
All the digital marketing solutions you
It was a pleasant experience working with the...
josephgrossow

Needs Analysis

Response Time

Engagement

Copywriting

Reporting

5
1997
$250,000 - $1 million
25
128
87
M
College Pro Painters, Field Turf, StagedHomes.com, Time Inc., BDO Dunwoody
97
98
97
96
97
97%
NC
StepForth StepForth
Talk to a Representative: 1-250-385-1190
Key Facts For StepForth
  • Major Clients:
    College Pro Painters, Field Turf, StagedHo...
  • Year Founded:
    1997
  • Fulltime Employees:
    25
  • Active Clients:
    128
  • Revenue:
    $250,000 - $1 million
  • Client Retention Rate:
    87
  • Pricing:
    M
  • Website:
    www.stepforth.com
Request A Quote
Reviews (20)
Positive Review 20 Reviews
StepForth did an excellent job increasing the...
Leslie Hendrix Wood
Positive Review
These folks are on the ball and have done a f...
Tim Summers
Positive Review
StepForth was hired by my firm for a website...
Cheryl Kees Clendenon

Needs Analysis

Response Time

Engagement

Copywriting

Reporting

GreyBox Creative GreyBox Creative
Talk to a Representative: 646-354-7770
Key Facts For GreyBox Creative
  • Major Clients:
    Lioneye Capital, Androgen
  • Year Founded:
    2010
  • Fulltime Employees:
    10 - 50
  • Active Clients:
    65
  • Revenue:
    $1 million - $5 million
  • Client Retention Rate:
    90
  • Pricing:
    L
  • Website:
    www.greyboxcreative.com
Request A Quote
Negative Review 0 Reviews
Anonymous

Needs Analysis

Response Time

Engagement

Copywriting

Reporting

Contenders
7
2010
$1 million - $5 million
10 - 50
73+
95
L
, Papa Johns, Zagg, Trimble, Office Evolution, AIA Colorado, clients not on the list
96
97
97
94
94
95.6%
NC
JEMSU JEMSU
Talk to a Representative: 720-545-1555
Key Facts For JEMSU
  • Major Clients:
    , Papa Johns, Zagg, Trimble, Office Evolut...
  • Year Founded:
    2010
  • Fulltime Employees:
    10 - 50
  • Active Clients:
    73+
  • Revenue:
    $1 million - $5 million
  • Client Retention Rate:
    95
  • Pricing:
    L
  • Website:
    www.jemsu.com
Request A Quote
Reviews (49)
Positive 91.8% 45 Reviews
Super helpful, super easy to work with, and t...
ColoradoNeurological .
Positive
Great communication and follow ups. Highly re...
Witt Rabon
Negative 8.2% 4 Reviews
Very disappointed in the service my company r...
Kaeleigh Michelle

Needs Analysis

Response Time

Engagement

Copywriting

Reporting

Ignite Digital Ignite Digital
Talk to a Representative: +1 800-831-6998
Key Facts For Ignite Digital
  • Major Clients:
    Better Homes & Gardens Real Estate, Maple...
  • Year Founded:
    2008
  • Fulltime Employees:
    10 - 50
  • Active Clients:
    55+
  • Revenue:
    $1 million - $5 million
  • Client Retention Rate:
    97
  • Pricing:
    M
  • Website:
    ignitedigital.com
Request A Quote
Reviews (16)
Positive Review 16 Reviews
One of the best agency
Lawrence Chiagozie
Positive Review
After searching through quite a few SEO compa...
Jeffrey Brown
Positive Review
Ignite Digital has been a great help! They he...
Margarito S. Stevenson

Needs Analysis

Response Time

Engagement

Copywriting

Reporting

Dentsu Aegis Network Group Dentsu Aegis Network Group
Talk to a Representative: 1 (617) 449-4300
Key Facts For Dentsu Aegis Network Grou...
  • Major Clients:
    ALDO, Microsoft, Amex, Club Med, Quebecor
  • Year Founded:
    2004
  • Fulltime Employees:
    2,500 - 5,000
  • Active Clients:
    265
  • Revenue:
    $250 million - $500 million
  • Client Retention Rate:
    94
  • Pricing:
    H
  • Website:
    www.nvisolutions.com
Request A Quote
Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

Needs Analysis

Response Time

Engagement

Copywriting

Reporting

Search Rank Professionals Search Rank Professionals
Talk to a Representative: 248-636-4666
Key Facts For Search Rank Professionals
  • Major Clients:
    Scott Strehli, David Sprake, Brad Hauck, R...
  • Year Founded:
    2002
  • Fulltime Employees:
    38
  • Active Clients:
    155
  • Revenue:
    $250,000 - $1 million
  • Client Retention Rate:
    82
  • Pricing:
    M
  • Website:
    www.searchrank.com
Request A Quote
Negative Review 1 Reviews
Anonymous
Negative Review
Anonymous

Needs Analysis

Response Time

Engagement

Copywriting

Reporting

Evaluation Criteria: Crisis Management Companies
Needs Analysis
Needs Analysis
When evaluating crisis management companies our research team delves into the amount of effort placed into understanding the client's current situation and the journey they took to get there. It is important for the vendor to spend ample time to understand the situation before they are able to address the factors in play leading to the current online crisis.
Response Time
Response Time
The response time of the crisis management company across different aspects is also compared between leading and top contending crisis management companies. This generally includes the amount of it takes for a normal response, a mission-critical response, and the time it takes for them to take an action after a crisis situation in general.
Engagement
Engagement
Online engagement is a crucial component of our evaluation process. The methodology for determining the best course of action online during a crisis event is compared between different vendors to understand how they approach understanding the situation and communicating with web users and other brands online to alleviate and potentially solve the situation for their client.
Copywriting
Copywriting
Our research team also delves into the professional copywriting performed by the crisis management company. Clients often rely on the expertise of the crisis management firm to help them make public statements. The integrity of a statement is dependent on how the statement is worded. Our research team compares the copywriting works of various crisis management firms.
Reporting
Reporting
Transparency is an important part of the crisis management process. Our research team compares how different vendors report to their clients in terms of how their campaign is performing, the progress they are making towards resolving the issue, and the types of metrics they are using to gauge the responses they are seeing online.
 
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Our Selection Process For
Best Crisis Management Companies in Canada
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