VIEW RANKINGS FOR BEST COMPANIES BY PRACTICE AREA:
Our Selection Process For
Best Crisis Management Companies in Canada
Our Selection Process For
Best Crisis Management Companies in Canada

Best
Top 10 Crisis Management Companies in Canada

Best Crisis Management Companies in Canada - July 2020

Rank

Company Name

Year
Founded

Revenue

Fulltime
Employees

Active
Clients

Client
Retention
Rate

Pricing

Major Clients

Other Core
Services

Needs Analysis

Needs Analysis

Response Time

Response Time

Engagement

Engagement

Copywriting

Copywriting

Reporting

Reporting

Overall Score

0
100
 
G
VG
E
 

Change in Rank

DMA | Digital Marketing Agency DMA | Digital Marketing Agency
Talk to a Representative: 800-569-2754
Key Facts For DMA
  • Major Clients:
    Jet.com, TripAdvisor.com, Kohler, Williams...
  • Year Founded:
    2002
  • Fulltime Employees:
    80+
  • Active Clients:
    500+
  • Revenue:
    Above $10 million
  • Client Retention Rate:
    96
  • Pricing:
    M
  • Website:
    www.digitalmarketingagency.com
Request A Quote
Reviews (93)
Positive Review 93 Reviews
Awesome Experience
5/5 You can no more anyone else after reviewi...
Krishna Murti
Positive Review
TheDigitzones
Digital Marketing is "Evergreen" career choic...
The Digizones
Positive Review
Traffic from search engines is up by a whopping 154 percent. Keywords indexed by search engines is up by 70 percent and sales from our new website are up 33 percent. Steven Masterson

Needs Analysis

Response Time

Engagement

Copywriting

Reporting

Spiralytics Agency Spiralytics Agency
Talk to a Representative:
Key Facts For Spiralytics Agency
  • Major Clients:
    Full Suite, Ayalaland, Enter PH, Manila Re...
  • Year Founded:
    2013
  • Fulltime Employees:
    50+
  • Active Clients:
    100+
  • Revenue:
    $2 million+
  • Client Retention Rate:
    98%
  • Pricing:
    M
  • Website:
    www.spiralyticsagency.com
Request A Quote
Reviews (23)
Positive Review 23 Reviews
Spiralytics Agency has done an amazing job fo...
Harold Weiner
Positive Review
Working with SpiralyticsAgency has been an am...
Gates Los Angeles
Positive Review
I've worked very closely with Spiralytics Age...
Luke Wale

Needs Analysis

Response Time

Engagement

Copywriting

Reporting

3
2008
$3 million - $5 million
24
55+
97
M
Better Homes & Gardens Real Estate, Maple Leaf Foods, Dempster's, McLeish Orlando, Eastern Meat Solutions
97
99
98
100
98
98.4%
NC
Ignite Digital Ignite Digital
Talk to a Representative: 800-831-6998
Key Facts For Ignite Digital
  • Major Clients:
    Better Homes & Gardens Real Estate, Maple...
  • Year Founded:
    2008
  • Fulltime Employees:
    24
  • Active Clients:
    55+
  • Revenue:
    $3 million - $5 million
  • Client Retention Rate:
    97
  • Pricing:
    M
  • Website:
    ignitedigital.com
Request A Quote
Reviews (16)
Positive Review 16 Reviews
Unparalleled customer service! These guys rea...
Jordan Gardiner
Positive Review
The team at Ignite Digital are extremely appr...
kaleigh mathers
Positive Review
Choosing an SEO company was really important...
Mike Dull

Needs Analysis

Response Time

Engagement

Copywriting

Reporting

Strong Performers
4
2007
$5 million - $10 million
20+
200+
97
M
Barefoot Books, Basecamp, Dansko, Dutch Bros. Coffee, Essential Ingredients
100
97
100
96
97
98%
NC
marketingagency.io marketingagency.io
Talk to a Representative: 862-229-1681
Key Facts For marketingagency.io
  • Major Clients:
    Barefoot Books, Basecamp, Dansko, Dutch Br...
  • Year Founded:
    2007
  • Fulltime Employees:
    20+
  • Active Clients:
    200+
  • Revenue:
    $5 million - $10 million
  • Client Retention Rate:
    97
  • Pricing:
    M
  • Website:
    www.marketingagency.io
Request A Quote
Reviews (21)
Positive Review 21 Reviews
Great Internet Marketing Company
I am very thankful for the great work you hav...
Brandee Addison
Positive Review
LOVED Working With marketingagency.io On Our Site SEO
Working with Mike on our site updates and for...
Desmond Tallon
Positive Review
They are on the cutting-edge of everything SEO!
Marketingagency.io offers intelligent, profes...
Wade Fiona

Needs Analysis

Response Time

Engagement

Copywriting

Reporting

WebMarketingAgency.com
Talk to a Representative: 415-376-5135
Key Facts For WebMarketingAgency.com
  • Major Clients:
    Our Town America, SealMaster, Crunch Fitne...
  • Year Founded:
    2009
  • Fulltime Employees:
    40+
  • Active Clients:
    300+
  • Revenue:
    $2 million - $10 million
  • Client Retention Rate:
    98
  • Pricing:
    M
  • Website:
    www.webmarketingagency.com
Request A Quote
Reviews (10)
Positive Review 10 Reviews
Great team, Amazing marketing solutions
These guys are very creative in the work they...
Evelyn Stevenson
Positive Review
Great Digital Marketing solutions
Fantastic service by the entire WMA team. If...
Joseph_Henry.lucy
Positive Review
All the digital marketing solutions you
It was a pleasant experience working with the...
josephgrossow

Needs Analysis

Response Time

Engagement

Copywriting

Reporting

Clickthrough Marketing Clickthrough Marketing
Talk to a Representative: +44-01543410014
Key Facts For Clickthrough Marketing
  • Major Clients:
    Peugeot, Dunelm Mill, ScottishPower, Comic...
  • Year Founded:
    2004
  • Fulltime Employees:
    30
  • Active Clients:
    255
  • Revenue:
    $1 million - $3 million
  • Client Retention Rate:
    95
  • Pricing:
    M
  • Website:
    www.clickthrough-marketing.com
Request A Quote
Negative Review 0 Reviews
Anonymous
Negative Review
Anonymous

Needs Analysis

Response Time

Engagement

Copywriting

Reporting

Greybox Creative Greybox Creative
Talk to a Representative: 646-354-7770
Key Facts For Greybox Creative
  • Major Clients:
    Lioneye Capital, Androgen
  • Year Founded:
    2010
  • Fulltime Employees:
    20
  • Active Clients:
    65
  • Revenue:
    $1 million - $3 million
  • Client Retention Rate:
    90
  • Pricing:
    L
  • Website:
    www.greyboxcreative.com
Request A Quote
Negative Review 0 Reviews
Anonymous

Needs Analysis

Response Time

Engagement

Copywriting

Reporting

8
1997
$250,000 - $1 million
25
128
87
M
College Pro Painters, Field Turf, StagedHomes.com, Time Inc., BDO Dunwoody
95
96
96
95
94
95.2%
NC
StepForth StepForth
Talk to a Representative: 1-250-385-1190
Key Facts For StepForth
  • Major Clients:
    College Pro Painters, Field Turf, StagedHo...
  • Year Founded:
    1997
  • Fulltime Employees:
    25
  • Active Clients:
    128
  • Revenue:
    $250,000 - $1 million
  • Client Retention Rate:
    87
  • Pricing:
    M
  • Website:
    www.stepforth.com
Request A Quote
Reviews (20)
Positive Review 20 Reviews
I've recently had the great fortune to meet R...
Maggie Megenbir
Positive Review
I found Stepforth to be extremely knowledgeab...
Ziz de Silva
Positive Review
Stepforth CEO "Ross" bent over backwards to i...
Ron

Needs Analysis

Response Time

Engagement

Copywriting

Reporting

NVI NVI
Talk to a Representative: 1-5145247149
Key Facts For NVI
  • Major Clients:
    ALDO, Microsoft, Amex, Club Med, Quebecor
  • Year Founded:
    2004
  • Fulltime Employees:
    46
  • Active Clients:
    265
  • Revenue:
    $5 million - $10 million
  • Client Retention Rate:
    94
  • Pricing:
    H
  • Website:
    www.nvisolutions.com
Request A Quote
Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

Needs Analysis

Response Time

Engagement

Copywriting

Reporting

Search Rank Professionals Search Rank Professionals
Talk to a Representative: 248-636-4666
Key Facts For Search Rank Professionals
  • Major Clients:
    Scott Strehli, David Sprake, Brad Hauck, R...
  • Year Founded:
    2002
  • Fulltime Employees:
    38
  • Active Clients:
    155
  • Revenue:
    $250,000 - $1 million
  • Client Retention Rate:
    82
  • Pricing:
    M
  • Website:
    www.searchrank.com
Request A Quote
Negative Review 1 Reviews
Anonymous
Negative Review
Anonymous

Needs Analysis

Response Time

Engagement

Copywriting

Reporting

Evaluation Criteria: Crisis Management Companies
Needs Analysis
Needs Analysis
When evaluating crisis management companies our research team delves into the amount of effort placed into understanding the client's current situation and the journey they took to get there. It is important for the vendor to spend ample time to understand the situation before they are able to address the factors in play leading to the current online crisis.
Response Time
Response Time
The response time of the crisis management company across different aspects is also compared between leading and top contending crisis management companies. This generally includes the amount of it takes for a normal response, a mission-critical response, and the time it takes for them to take an action after a crisis situation in general.
Engagement
Engagement
Online engagement is a crucial component of our evaluation process. The methodology for determining the best course of action online during a crisis event is compared between different vendors to understand how they approach understanding the situation and communicating with web users and other brands online to alleviate and potentially solve the situation for their client.
Copywriting
Copywriting
Our research team also delves into the professional copywriting performed by the crisis management company. Clients often rely on the expertise of the crisis management firm to help them make public statements. The integrity of a statement is dependent on how the statement is worded. Our research team compares the copywriting works of various crisis management firms.
Reporting
Reporting
Transparency is an important part of the crisis management process. Our research team compares how different vendors report to their clients in terms of how their campaign is performing, the progress they are making towards resolving the issue, and the types of metrics they are using to gauge the responses they are seeing online.
 
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Our Selection Process For
Best Crisis Management Companies in Canada
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