Client Reviews on AlphaGraphics Mission Viejo

    • 3.0
  • 4 Reviews

Most helpful positive review

0 people found the following review helpful

By David Piraino Jun 18, 2019

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Most helpful critical review

0 people found the following review helpful

By Jack Kelly Oct 18, 2017

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Feedback:

The whole team here helped me get some flyers printed for a grand opening event. We were able to rush order the print in less than 48 hours. We were very happy with their finished product.

Feedback:

Lalena at AlphaGraphics in Mission Viejo is truly top tier!She was very attentive, hands-on and time sensitive to the needs of my business marketing kit. She also provided wonderful insight on how to enhance the look of it while making it most cost effective within my marketing budget!Whenever there was an update or revision that needed to be done, it was taken care of immediately with the utmost professionalism.I'm very thankful our paths crossed and am looking forward to a long-lasting business relationship for years to come!

Feedback:

Personally, I do not know how this place stays in business. They must have old customers who do not know the difference. Customer service and integrity are severely lacking.

Feedback:

Horrible, horrible place to print at. Not only did they not inform me that one branch had closed down and wasted me a trip to the middle of nowhere, the lady I called was extremely rude and unresponsive to questions. There is barely any information on the website yet she couldn't seem to be more willing to get me off the phone before I could ask any important questions, and even cut me off with a "bye" and tried to hang up on me! I had to format my orders to be printed, which is about the same amount of work if I were to print and cut them myself. Furthermore they didn't even cut them down to the right size. The stuff printed here definitely had higher quality and more consistent quality than printing at a kinkos, but the colors were too saturated and I lost some details on my works. I also had a friend who ordered bushiness cards along with her posters, but they charged her for the cards and did not have them ready by the day. I had friends swear to me about the quality of this place, but I didn't experience it. Choose this place with caution.

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