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Last Updated March 1, 2024
Client Reviews on Atria Media Group
-
- 4.3
71 Reviews
Feedback:
Unbelievable, Worst service I have ever experienced!!! Refuse to call me back, and absolutely will not communicate with me.
Feedback:
I used Atria for Google PPC ads after seeing a Facebook promotion wherein they were offering both a low trial rate and a money-back guarantee. After a quick phone call with a rep, they up-sold me to a more expensive plan, but I was okay with that because it sounded like it'd give them more resources to run better and more effective campaigns. Within less than a month, I terminated my work with Atria because the performance was underwhelming. I've historically been able to produce much better results running my own campaigns. I believe most small business owners could match or exceed Atria's work in PPC by simply spending a few hours becoming familiar with the AdWords interface. Atria sent me (and apparently other current and former customers) an email asking for honest reviews, in return for a $25 Amazon gift card. They didn't honor that offer, which may mean that they are only rewarding people who write positive reviews. Something to keep in mind.
Feedback:
I know squat about adwords. Atria took care of it for me. They do a great job and answer any questions I have promptly.
Feedback:
Don't normally post reviews, but I feel compelled this time because how good our experience is. Great job Atria, we're very pleased with your management of our Adwords account! Lead flow is abundant and importantly top quality, which means highly targeted. We're experiencing serious growth thanks to the increase in leads since Atria to over the helm. Had serious reservations about farming out the management of our PPC acct since I had done it myself for years, and knowing how agencies skim off the top of the monthly budget made me almost not pull the trigger. With Atria's approach we are still in control of the ad spend and more importantly it goes where it is supposed to. My time is freed to do what I do best which is sell and run my business vs. not worrying about changes to the Google algorithum!
Feedback:
Good response from company, seem to be fairly proficient and provide consistent feedback and communication. However there is much more we ought to do to maximize their abilities as a resource.
Feedback:
I've been using Atria Media since February and my CTR has gone from 2.2% to 7.2% in just a few short months. Great service.
Feedback:
I know very little about AdWords, had previously used AdWords Express with some modest success. My experience with Atria left much to be desired. During the sales process they were always accessible by phone. NO phone support after the sale, when I say NO, I mean it isn't an option. (Shame on me for not asking about that). They had misspellings in several ads that ran (which I ultimately caught) and the only measurable change we saw from working with them for 1 month was a spike in misdirected calls, i.e. folks calling our firm trying to reach Fidelity Investments.I went into the engagement with the idea of a 3-month trial, just felt like this wasn’t what I had expected and felt like continuing would only increase my level of frustration.
Feedback:
After spending many years trying to manage google adwords by myself as well as a couple other companies that made promises they couldn't keep, I've been nothing but pleased with Atria Media Group and their performance.
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