Client Review on CallFire


There are several of these cloud based phone services popping up that all offer a similar range in products. Pick any other service but these guys. Not that there products are poor but their customer service is awful. I setup a cloud based calling service for a small sales staff of 10 loaded on credit only to find that after not using their service the entire amount was wiped out. After requesting it to be reinstated they refused after not calling me back and being rude through out our conversation. I advised there were compliance issues which was the cause for the stop in use and they had since been resolved. Their reply was tough luck, that's our policy and we you should take your business elsewhere if you don't like it. Products were great, service is awful.

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