Client Reviews on Courier-Journal Media

    • 2.3
  • 22 Reviews

Most helpful positive review

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By Shida Beals Oct 07, 2019

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Most helpful critical review

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By Earl Times Oct 07, 2019

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No I didnt

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Full access is the best way to go!!

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Authentic news source

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The CJ has been the local news source in Louisville for over 100 years. Yep, it sure has. That’s about it.

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Fake news.. Slanted views

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Signed up at a Kroger for Sunday delivery. Am being charged more than what was stated. And I'm receiving papers daily.. Feels like a scam! BEWARE!I have been trying to cancel my subscription for quite some time now. Highly dissatisfied with customer service. I've called on multiple occasions only to hold for more than 30 mins each time. It's unfortunate that hold times are so long and clearly CJ doesn't value their customer's time more.Update: left number for call back on automated line - no response still.Update 2: emailed as suggested and no one has contacted me. On hold again for over an hour this time and still no answer. 1 hr & 24 mins someone finally answered.UPDATE: still being charged as of 1/12/18 after speaking with them, canceling, and being reassured my subscription was canceled and I wouldn't be charged again. Back to waiting on hold. Recorded line states hold time 1:33 - 2:20 hrs! Beyond ridiculous!

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I work there and I don't like it

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Spoke to Lawrence Macon, Sales Director. He sold this paoer to me under false terms at a local Kroger store. He gave me his business card and told me to call him if I had any issues. Well now I have issues and he suddenly cant help. I called customer service, was on hold for over 30 min when a call rep answered. I told her the issue and her response was "we have nothing to do with it" and then hung up on me when I let her know that I was calling from a recorded line. She knew that she was wrong and quickly got off the call. I have filed theft by deception case on this company. They took money when they were not authorized.

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Unloading was very slow!

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It's not as good as it use to be when Bingham own it.

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