Diamond Community Services
Client Reviews on Diamond Community Services
Feedback:
Diamond took over the management of my association and in the last 6 months our community as never looked this good. Thank you Ed and Jamie
Feedback:
So far so good. We have only been with diamond for only three months and I have to say I am one of those homeowners who call multiple times and I can tell you that every time I call I get a real person to talk to and they have always answered my question.
Feedback:
I will have to say that Diamond Community Services knows what they are talking about when it comes to Homeowners Associations
Feedback:
I’ve never reviewed a company before because most companies are ok or good or great. I’m posting this review as a warning to do your research. The anonymous “ google user” reviews seem fake. Diamond worked in our community for 3 months and pulled in more than $75000 in that time by awarding all contracts to their partner company diamond contracting and doing a terrible job. The backlash from the community ultimately resilted in the hoa president resigning before she could be voted out and diamond terminating their contract early. Do your research. I would be happy to share emails I’ve received from diamond and their unwillingness to respond to simple questions.Update: there were several “google user” reviews that were made up. After posting this review the fake positive reviewers have gone in and assigned fake names to the reviews to make them seem legit. And Ed from Diamond Community that did not respond to me during his tenure as our management company responded quickly to this review and then deleted it because it made him seem unprofessional so I have attached a screen shot of his response..
Feedback:
Ed and Jamie were willing to work with us despite the grave situation we were facing as a community. Our neighbors at Bucktown raved about Diamond after having to deal with Associa Property Management. I HIGHLY recommend Diamond Community Services!
Feedback:
The quality of their work is a matter for debate. One thing that is not debatable, is that if you contact them with a legitimate concern, and they don’t like the way the conversation is going, they will end communications and block e-mails. You could be a resident in good standing who has all association dues paid up to date, and they will still block you. I find it unprofessional for a “full service” management company to have no problem running to the bank to cash your association checks, yet block you like a high schooler when communication does not go their way. Just a terrible way to do business. In response to the company’s response that I’m not a resident, please let me stress that it is VERY EASY for me to prove that I am. I guess I could call your office on Monday. Or better yet, I have the e-mail from your company’s representative that communication was cut off and e-mails were blocked. Should I post that as proof that 1) I’m a resident, and 2) Communication was cut off?Not all negative reviews are written by residents that “harassed and bullied” this company. During the six months they were our management company, I had six email conversations with their representatives. Six! During that time, I contacted our HOA board once, and met a similar level of competence. I hardly believe that that frequency of interaction qualifies as harassment, unless you are just incredibly soft and fragile.I would just like to point out, as others have, that all the positive reviews are from “A Google User” or HOA board members. Conflict of interest? Fake positive reviews? That’s for your community to decide.And that is a cute fake “Mikey John” review below. Picture is fine, but using the name with the implication I wrote the review is identity theft. Pretty cowardly, really. I would seriously question the validity of any positive review, as below there is an obvious example of a bogus one. I really hope that review stays up...really makes my review stronger.
Feedback:
Speaking as a board member, Diamond Community Services was great to work with. The transition to working with their company was seamless. They were available to answer questions and to act quickly. A branch blew down on the street...Jamie was there to remove it within hours (on a Friday night!). All questions regarding financial issues were also addressed quickly. I always received a response within 24 hours. Having a local company to work with made all the difference. Very responsive! Highly recommend!
Feedback:
I just wanted to make sure that Diamond Community Services know that you were the best management company that we at Ridglea have ever had and I would gladly recommend you to anyone. Thank you for all your help
Feedback:
The best company ever. They were very caring to my concerns and took care of me in the most professional way possible.
Feedback:
Great Company and Very Helpful. We are glad to finally have an association management company that know what they are doing. Thank you Ed and Diamond
Email Us
Our team would love to communicate with you and generally responds within 24 hours.
Our Partners
become a partner
