Client Reviews on Diamondbar Counseling

    • 5.0
  • 11 Reviews

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By egmjag Oct 18, 2019

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Olivia was/is very professional and knowledgeable. She was able to answer important questions. Gino also was professional and friendly. The staff are also friendly and professional.

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Great environment with an amazing staff!

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Have been receiving PT at this place since 2004 for different injuries/issues. I have always received excellent care and my medical needs have been resolved.

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For better or worse, physical therapy is a painful but necessary process when you have an injury. It takes a special group of people to focus on the healing, and help you through that pain. Gary M. Souza, Physical Therapy & Associates in Diamond Bar manages this by blending a modern facility, exceptionally friendly staff, with a relaxed casual atmosphere and a professional approach. PT is hard work for everyone involved, but they do their best to make the process approachable and manageable. It is my pleasure to highly recommend Gary M. Souza Physical Therapy by sharing my personal experiences. If you take the time to read through this lengthy review you will understand why I believe the services provided and every employee at Souza Physical Therapy are the best in this area. Every employee I have met over the last ten years has been committed to providing the best possible care to insure the maximum benefit. . The front office staff, physical therapists and their aides have all been pleasant, knowledgeable and committed to everyone who walks into the office. I really appreciate the fact that the front office is exceptional when it comes to handling schedules and most importantly insurance companies. My first therapist was Link Elliot and have continued to ask for him when I needed treatments. There have been some occasions when Link was not available and I had the opportunity to work with most of the other therapists. They were all equally as friendly, knowledgeable, and demonstrated the same level of genuine concern for helping me recover. I have visited Gary M. Souza Therapy hundreds of times in the 10 years I have needed treatments. I can honestly say I have met hundreds of other patients who were there for treatment and I have never heard anyone say anything negative about their treatment program, the office staff or their therapists. I was the women’s varsity basketball coach for nine years at Diamond Bar High School from 1992 until 2001 and sent all of my players in need of treatments for sports related injuries to Gary M. Souza Therapy with equally positive experiences. In the past 10 years I have experienced a variety of injuries and medical conditions with the most recent resulting from a terrible accident on March 19th of 2018 when I fell 20 feet from a ladder to a driveway. I spent 3 weeks in the Pomona Valley Hospital Trauma Center requiring major surgeries to my left hip and having my left elbow replaced, followed by another 9 weeks at the Park Regency Rehabilitation Center in La Habra beginning a long recovery. I was allowed to go home in June of 2018 leaving in a wheel chair. A week later I was being treated 3 times a week for up to two hours per session at Souza Physical Therapy in a very modern equipped therapy center. Today those two injuries have healed dramatically mostly through the efforts of the therapists at Gary M. Souza Therapy and I have only the highest praise for how much confidence I have in my recovery. Six years ago I began experiencing severe lower back pain. It progressively became so severe that four years ago I had an MRI completed through Magan Medical Center and was diagnosed with collapsed discs in my lower back. I began receiving epidural injections every 5-6 months to ease the pain. The injections helped but the pain never was as manageable as I had hoped for. I was taking a steady diet of hydrocodone to manage the pain which only masked the underlying problem. Three years ago my doctor recommended I try physical therapy and wrote out a prescription for me. I immediately contact the therapists I trusted at Gary M. Souza Therapy. Today, I no longer take hydrocodone or other prescription drugs for pain management and religiously do my home exercises. I still continue the home program they gave me 2-3 times a week and my pain is very manageable.Eight years ago I had a knee replacement and again started with a home therapy program but again quickly changed to Souza Physical Therapy. Today, I do not even notice I had a knee replacement.

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I have been to this place for one year, for physical therapy following my left and right knee surgeries. All PTs and PT aides are excellent, professional, friendly and with sense of humor! They provide in depth evaluation and estalish work out plan for me to come back to play basketball again. Great appreciation to all the staff: Gary, Olivia, James, Shirley, Noelle, Estevan, Tina, Ash, Tiffany, Sam, Jeno, Sammy, Kath, Jenny. I will miss you guys.

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Very friendly environment. Front desk is super efficient and happy to help. The aids make sure I am doing my exercises correctly and are very attentive to my needs. I’ve had Steve and Jessica as Therapist and they are both fantastic. Extremely gentle and caring. All the stretches and exercises are personalized to fit with my recovery. Highly recommend!

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The best PT places I’ve ever been at. All the therapist know how to use myofacial therapy.Also, the aides are all helpful and attentive. Plus the front office is a pleasure to deal with!😎

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I have been coming here after my accident at work, and every time I come they have been nothing but nice helpful and accommodating. The lady’s at the desk always attentive and cordial . My therapist is Steve and he’s really nice and pays attention at your needs . I feel much better every time I come for Theraphy. Along with the aids this place is A plus for recovery and costumer service. I recommend it 💯

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Everyone is very friendly and helpful here. They are always making sure I’m doing my exercises properly. I have gained confidence with my training and results.

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Great place & people! Would highly recommend to others!

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