About - embroidme-brookfield.com

2355B N 124th Street | Brookfield, Wisconsin, 53005

embroidme-brookfield.com Reviews

Featured Review

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Jerred Walsh
Jerred Walsh

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  • 0 helpful votes

Overall Feedback:

I had done business with this location for several years with my small business. My experience was always very good. However, the location is under new ownership as of about a year ago and the new owner is very unprofessional and extremely rude. I had simply called to order more business cards. Upon receipt of the proof emailed to me, I found it was an older card with incorrect info. I replied that it was incorrect and to try and find a more recent design. The next proof was correct. I replied to go ahead and please ship them to us as usuall. That afternoon I was emailed an invoice, which showed an incorrect address. I replied that address needed to be updated. The next morning Brandon, the new owner, left me an aggressive viocemail message saying "I'm not as incompitant as you think I am and if you don't pay your invoice I will send it to collections!" I was super caught of guard and assumed it had to be a joke. I called him immediately and asked what that was about. He replied that he didn't want my business as it wasn't worth his time and he really doesn't make much money off of business cards" As a business owner myself, I told him that the way he was handling this was quite poor, at which time he said that he was firing me as a customer. He also pointed out that they owned the artwork for my business cards and that he will not let me have the art work. This was the worst experience I've ever had working with another company. Definitely stay away from this place!

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