embroidme-brookfield.com
Client Reviews on embroidme-brookfield.com
Feedback:
Absolutely terrible customer service! Spoke to someone who was very nice on the phone about getting a couple scrubs embroidered. I sent them my logo as requested and asked them to contact me with any more info they needed. I told them the scrubs would be in a few days and I would drop them off. I come to drop them off and find they CANCELED my order without contacting me and then complained that my order wasn’t large enough for them. Apparently they want orders over $16,000... not just $50.00. Little did they know that this was a test run to see how these scrubs turned out. If they were good, an entire dental office of over 20 people would be placing an order. Would NOT recommend this location. They also shoved me out the door and refused to take my business. Beyond unprofessional.Update: I’m also so sad to see your response. I was never asked for a deposit and I would have gladly given you a full payment if I was asked. I stated in my original email that the items were being shipped to my house and it would be 2 weeks before I even had them to drop off. When I came to drop them off there were no other customers in your store and I never demanded anything. You refused my services and asked me to leave before I could even ask how we could replace the order. I would have gladly replaced the order and paid in full but I was never given the opportunity due to me being pushed out the door by your owner Brandon Haberlein.
Feedback:
Great job. My shirts look great!
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Outstanding and efficient service.
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I love this place. The staff are very friendly and curtious. my items looked great. They wash really well and my fabric is still in good condition. new owner. keeps the store clean and I got my shirt and jacket in the time I was told I would get it. I recommend this place highly. perfect for businesses that need big quantity of something. Thank you
Feedback:
This place is great! The staff are professional, courteous, and treated me with respect. They answered my questions patiently and made sure I was satisfied. The products turned out wonderful and the price was awesome. Thanks Embroid Me Brookfield! I will be doing business here in the future and would highly recommend!
Feedback:
We have been using Embroidme for our martial arts uniforms for over 10 years and they produce high quality products at a great cost and time frame. I would recommend them to everyone!
Feedback:
I had done business with this location for several years with my small business. My experience was always very good. However, the location is under new ownership as of about a year ago and the new owner is very unprofessional and extremely rude. I had simply called to order more business cards. Upon receipt of the proof emailed to me, I found it was an older card with incorrect info. I replied that it was incorrect and to try and find a more recent design. The next proof was correct. I replied to go ahead and please ship them to us as usuall. That afternoon I was emailed an invoice, which showed an incorrect address. I replied that address needed to be updated. The next morning Brandon, the new owner, left me an aggressive viocemail message saying "I'm not as incompitant as you think I am and if you don't pay your invoice I will send it to collections!" I was super caught of guard and assumed it had to be a joke. I called him immediately and asked what that was about. He replied that he didn't want my business as it wasn't worth his time and he really doesn't make much money off of business cards" As a business owner myself, I told him that the way he was handling this was quite poor, at which time he said that he was firing me as a customer. He also pointed out that they owned the artwork for my business cards and that he will not let me have the art work. This was the worst experience I've ever had working with another company. Definitely stay away from this place!
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