Client Reviews on flatironsplumbing.com

    • 4.8
  • 67 Reviews

Most helpful positive review

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By Neal Gamache Oct 02, 2019

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Most helpful critical review

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By Christian Mueller Oct 02, 2019

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Great service and able to perform the repair on short notice!

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We needed to have 2 outside faucets replaced, so contacted Flatirons Plumbing. We scheduled an appointment for the following morning and Bobby Kelly arrived promptly. He provided us with a price for the faucets and also pointed out some additional issues that we were not aware of. He provided us optional prices for the additional issues and thoroughly explained what was required. Bobby was friendly, very knowledgeable, and his workmanship was excellent. I highly recommend Flatirons Plumbing and will certainly request Bobby Kelly for my future plumbing needs.

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The Service Technician was John Kelly ... he arrived on time and dealt quickly with our needs ... excellent job! We will use Flatirons Plumbing when we have another plumbing job.

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Always great service.

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Buyer beware!!! This company is not trustworthy. They cannot and will not provide you with an itemized invoice explaining the cost of their work, they simply just give you flat fee with no detail. When i spoke with the owner paul he continually avoided my requests for a detailed and itemized invoice of the work performed at my house and he flat out refused to give me an invoice explaining the charges. This all started because i was charged 2300$ to replace a water heater, i looked up the model they sold me its cost about 750 and change, the "master plumber" was here for no more than 3 hours ( part of which was spent looking at a running toilet that he was not asked to look at). Now im no math wiz but assuming the old water heater cost 100$ to dispose of were at 850, plus various fittings, maybe 50$ at most, were at 900, so 1400$ for 3 hours of work breaks down to 467$ per hour..... that pretty much should speak for its self. However when i spoke with paul he kept trying to explain to me his business model, and that my bill somehow covers health insurance and retirement and taxes and fees blah blah blah, all things that are not my responsibility. I spoke with a another plumber who said the same job with the same water heater could have been done for less than 1100$. So if you want to pay double what you should, call these guys. Side note: that running toilet, Jim the "master plumber" told me it would cost 1200 $ to replace the entire toilet to stop it from running. I went to home depot, spend 16 $ on a new fill valve, the last one was installed incorrectly, something the master plumber failed to identify, and fixed the problem myself. Bottom line, this company seeks to overcharge you every where possible and their work is not equal the 2 times the standard price for such a job. Dont waste your time or money on these so called "professionals" who cannot even be troubled to provide you with a itemized invoice.

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They always show up on time and do great work.

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Very professional and high level of service.

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John Kelly and his apprentice Barret from Flatirons plumbing did a full repipe of both the water supply and drain lines of our 50’s era home in Arvada which still had the original rusty and failing galvanized system in place. Our experience with John and Flatirons was excellent from start to finish. John arrived on time when giving us his bid for the job and was very thorough when explaining how they would complete the job and gave us several pricing options. They completed the full repipe of our home in 2 days, were very courteous and respectful and were always happy to answer the many questions we had throughout the job. The new pex system looks great and has drastically improved the water pressure in our home. I would highly recommend John and Flatirons Plumbing for any plumbing job big or small.

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On time, professional and did a great job.

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Zack Damare spent the whole day in our home installing the new water-heater, changing faucets in bathrooms and fixing some other plumbing problems. We highly appreciate the work which can be done by him.

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