Client Reviews on sewardneflowershop.com

    • 3.6
  • 17 Reviews

Most helpful positive review

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By Cynthia Linkenhoker Oct 19, 2019

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Most helpful critical review

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By Courtney Dyals May 19, 2019

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Great customer service

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FSN is simply the BEST!!! They are courteous and professional. They truly work for the florist. FG Marketing is another service that has been an awesome tool for our store, as well. Check them out.

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Going on 8 yrs.!!! With fsnw, Much better than other🌹 wire services.☎️

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I will never order flowers from Flower Shop Network again. It seems almost like a scam to me. I went online to order from my local florist but when I paid I was told my card would be charged to the name Flower Shop Network. They are getting paid for nothing. I was charged much extra since I didn’t just call my local florist myself. I learned my lesson. Take the time and save the money by calling a local florist. My florist called me next day and said they couldn’t make the arrangement that Flower Shop Network posted and I chose. The vase was filled with pretty Easter eggs which would leave no room for the stems. Duh! I never even thought about that. Also, the daffodils weren’t even in season, which they should have known. Sand’s Florist substituted Tulips for me, but like I said, I should have called them in the first place. I thought I was saving time ordering online. Big mistake! I lost time and money! I’ll never order online again with the Flower Shop Network.

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I wish I could give them zero stars. I ordered a gift basket online through Heather's Way in Jonesboro. I had no idea that I was ordering through a different company. The gift basket was supposed to be delivered yesterday. I received a confirmation this morning that the order was cancelled. I checked with my bank, and no refund was issued. I contacted Heather's Way, and they told me to handle it on my own. I contacted the name of the company that the transaction went through - "The Flower Network" and spoke with an operator who was extremely rude. She cold transferred me in the middle of me talking. I had to re-explain the situation to the next person. She was also rude and uncaring. This was a gift basket for a client, and I am extremely displeased that it wasn't delivered. I am most upset that neither Heather's Way nor The Flower Network seemed to care that they ruined a special occasion for a client. I would NEVER recommend using either of these companies.

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FSN is the only Floral network option that makes sense. They don't take 29% of everything like the "Evil Empire" .. just flat fees and working with brick & mortar stores, allowing real florist businesses to connect with each other (not phone relays) without putting them out of business. Plus the ladies in customer services are just darling.

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Highly recommend this company for florist! Get out of the wire services while you still can! This company can help!

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If you own a florist keep searching for another company to host your website. This one is expensive and hard to deal with!

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The absolute best wire service available!! Professional, polite, kind, and courteous from account reps, relay staff, Web staff. Every question, every response.This is the ONLY wire service you Need! For both florists and the public sending flowers or receiving. Thank you FSN You are MILES ABOVE the other wire services!!!!!Love working with you ALL!Rae@BlueVueFlowers***After reading some of the other reviews, I feel I need to say to consumers that your Understanding of the use of FSN is incorrect. FSN puts YOU the consumer in touch with the local florist. The local florist receives the $ that you spend to fill your order from FSN, unlike ALL of the other wire services who charge up to 63% of what we receive from that ORDER TAKER. Exactly, up to 63 cents of every dollar you spend, they keep in "fees and charges, we even have to pay to confirm that we delivered the order from them. You the consumer never know who your local sending florist is. And some of the more unscrupulous wire services, call us the florists "shopping" the order for the lowest price, generally much much less than what you the sender have spent. They're robbing you, the florist and the recipient. With FSN that NEVER OCCURS, NEVER! FSN hosts each florists Web page. So when ordering online you ARE ordering from your local florist, FSN processes your payment and we the florist receive every penny for flowers and delivery. FSN also insures you the sender and the recipient are protected.Thanks for letting me bend your ear and your understanding of who and what FSN is, to not only You the consumer but also to us, your local florist.

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Hello I have a florist in Fredericksburg,Va. I can tell you I am so luck you have FSN they are the best service that I have ever used. I receive so many orders from them. I have to say it takes a great designer to run a florist but when you have great people to help you revive orders it is a blessing. Thank you FSN for being such wonderful people! ~Robin Stoner owner of Enchanted Petals

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