Client Reviews on Pete The
Feedback:
I want to give a fair review of our experience with Flynaut. Note that I am not giving 1-star, because at the end, we did receive an all right website, but I hope this helps in you taking an informed decision if dealing with this company. We hired them to rebuild our company website.The Good: Initial Sales People (in this case Shadab) is great. Very responsive, kick off meeting went great, very professional, and all starts well. At the end, they did deliver (although after a year of back and forth) an acceptable website.The Bad: As soon as you pay the initial 50%, they assign you a Project Manager. And from here, things really slowed down. First, it seems to me that the PM is not local. She had an accent hard to understand (kind of when you call to a customer service oversees), but more critical, this person didn’t understand what we needed. Our project manager spent endless hours trying to correct same things; they would correct something, and undo something else. This went for months and months, until we had to reach out to Shadab, who ‘apologized’ and tried to solve the issue. The truth is that if you are expecting to work with someone who really understands your needs, this might not be your company. As I said, it was like dealing with an offshore company, which in our company, we tried to avoid. The Ugly: And here is where things got interesting. After project was completed, my wife (who was overlooking the project) left a fair review of what happened. INMEDIATELY, Shadab called her, apologized and offered a 50% refund as a good gesture. We, as a small company, we thought it was a fair offer based on the money we internally spent trying to get the project done. But guess what, that money, after a full-year, never arrived. A couple of months ago, I reached out as owner of the company, and asked about the refund. He said that they would only honor a 25% refund, and then Shadab started arguing that our Project manager was very satisfied with the end-product and sent us a screenshot, and even cced his lawyer so we would not leave a negative review. And guess what…refund was never processed.At this point, I just feel it is fair with potential clients they are aware what our experience with Flynaut was.
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Great company. They took on a very large project of mine and they go above and beyond to meet my needs. I didn’t think the project could be done but they took it and ran with with it and it’s now becoming reality.
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seamless process and the guys know what they are doing in professional way
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The Flynaut team was engaged throughout the project, offered training on website building and backend management, and provided follow-up support post-launch. They clearly explained the process and were invested in the project’s success. Great job Flynaut team
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Very professional and attenative to your business needs. Reliable and trust worthy.
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Professional and experienced. They provide excellent website and e-marketing services, based on solid business plans. They provide alternative solutions and very efficient outcomes.
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The client particularly praised Flynaut project management and organization, with weekly communication and realistic goal-setting leading to excellent results.
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Flynaut launched a successful and ongoing digital advertising strategy. The team developed a consistent approach to the marketing campaign, provides monthly progress reports, and offers guidance on best practices. They are invested in fostering a reliable, long-term partnership.
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The Flynaut environment of the company is extreme fabulous their attention to details of the project was amazing. The team was well-oriented and understood the importance of an easy, user-friendly layout. The team was professional, polite, and skilled from day one and offered prompt, responsive communication. They provided suggestions to improve the project and always had a backup option available.
Feedback:
The website's progress has fully satisfied the client thus far. Flynaut has been responsive and adaptive to the client’s needs. They consistently strive to ask questions, find solutions, and make the site more accessible.
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