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Last Updated March 1, 2024
Client Reviews on Heartland Computer
-
- 4.9
100 Reviews
Feedback:
I was going to be in town last Friday and called about 15 minutes before closing on Thursday evening to see about getting help with a failing hard drive and a network issue on Friday. I was told that they didn't help out of town customers only locals so I should try to use Best Buy instead. The lady on the phone didn't want to help someone in need so that is the reason for the low rating. I would prefer to shop local that is why I called Heartland before the big box store. My phone only asked to do a star with no prompts for a comment. My hope is that customer service is better in person vs what I received on the phone as a potential client.
Feedback:
Roger fixed my computer for less than his estimate, and had it done in two days... I appreciated the honest pricing and quick turnaround. If you need a repair, I definitely recommend Heartland Computer!
Feedback:
The experience that I had with Roger was superb. He listened to everything that I had to say, with understanding. He hooked me up with a far better set up than I came in with. And I didn't burn a hole in my pocket! :) I would highly recommend him to anyone.
Feedback:
I highly recommend Heartland Computers for any of your computer needs. I've been coming here for the past couple of years and received excellent service. Roger is very honest and I am glad to be a customer here!
Feedback:
Great service! Very knowledgeable and understanding. You're not intimidated if you don't know what's going on with your device. Put a lot of time and effort into making my computer match my needs! Highly recommend coming here if you want great one-on-one help!
Feedback:
Dropped off two computers to be refurbished. Was told would be done in one week. It’s now been two weeks and was told they haven’t even looked at them yet. Would not recommend.
Feedback:
Courteous and well versed in computers. Have been a loyal customer for many years and will never change places when it comes to my computers. Easy to find and easy access to his place of business. Try it, you will be very happy!
Feedback:
when my my gaming pc was not working it would shut off every couple of seconds and my sound was not working so I brought it here and when I got it back it was working good as new
Feedback:
I needed help retrieving airline tickets from my old email address & Roger helped me in less than 10 minutes.This a great place to do business, highly recommended.
Feedback:
I went there and I had my laptop back within a week for a complicated service. The price of everything is very fair, and they even cleaned my laptop in addition. The customer service was really great as well, they stayed past open for about 15 minutes so I could pick up my laptop before Sunday (they're closed). I like how they can send updates through text messages, rather phone calls also. I would highly recommend this place!
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