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Last Updated March 1, 2024
Client Reviews on HiWAAY Information Systems
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3 Reviews
Feedback:
Worst MSP I have EVER worked with. Techs are rude. Service is slow. Response time is terrible. MSPs are a dime a dozen. Steer clear of this one.
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Been with Hiwaay for almost 20 years. Been pleased the entire time!
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I have been using HiWAAY internet services ever since Travelers went insane. I've found HiWAAY technical expertise excellent and their availability second to none. In contrast, AT&T and their DSL service was terrible. You couldn't make a proper web page and frequent communication problems, they were clueless. We also tried Comcast internet service but again, their 'web' service was technically incompetent. Comcast reliability left a lot to be desired too.HiWAAY prices are reasonable and they allow user written CGI. In effect, everything needed in a Web server without a bunch of 'layers'. So I keep my Prius studies in basic HTML without having to go nuts.Currently, I'm using a T-Mobile hotspot, $40/month, which worked even during the April 2011, four-day, power outage. Power-outage, land-line failures remains a problem today.Bob Wilson, Huntsville, AL
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