Client Review on Infusionsoft

Feedback:

Very slow support for agencies like Aqaba Technologies. Lacks noteworthy experience. Extremely non-intuitive to operate compared to similar Saas solutions. A neat system in conversation but when applied is not as easy. The catch is that once you figure this out after spending several thousand dollars, you are asked to pay for continued education with a preferred vendor. We are a mid sized organization and it's till took us months to apply our own campaign. We decided to scrap Infusionsoft by that time as it is quite the resource hog. Great for pure Infusionsoft based agencies but not for a full service agency. There are much better options to consider as we have found.Make sure you have a great understanding when performing your demo with a rep if you are considering this service. Request a full demo from cradle to grave so you can see what is entailed and if you are capable of supporting such a service. Your Agency service fees need to reflect your time and effort which could price you out of an opportunity. In closing, I hope Infusionsoft goes more the route of drag and drop interface with a graphic sales funnel and CRM. Such an advanced system should have more intuitive navigation and operation user interface. Another upgrade to consider would be to integrate with Quickbooks for generating invoices synchronously, credit card as a method of payment seamlessly within the application. We would reconsider this service once they improve the overall agency user experience. No regrets otherwise. Best of Luck!

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