About - IVR Technology Group

Mission:

IVR Technology Groups passion is to connect people to information in order to help companies improve customer experiences. IVR builds secure voice and text applications and focuses on compliance, data security and delightful user interactions. We are fanatical about our customer's success!

Main Solutions:

-Call Tracking

Integrates tracking phone numbers into marketing activities and produces insights into the results of a marketing campaign.

-Custom IVR & Self-Service Interactive Voice Response (IVR)

Allows a caller to interact with a computer via a telephone through use of Voice or Touch.

-iSurvey360

Understand how your customers, employees and partners perceive your brand,services or products by administering surveys or polls via the web or phone.

-Call Management & Routing

An automated answering & call routing service with accurate call handling & reliable, consistent service that gives complete control over how calls are managed.

-Pay By Phone

Collect your money faster, make bill payment easier and increase customer satisfaction with IVR payment processing solutions.

-Voice / Text / SMS Blasts

Self-service application that you use to send simultaneous voice broadcast,text blast & e-mail to your contacts within minutes through our secure system.

Additional Services:

-Click To Call

-SmartGeo Dealer Locator

-Cloud Services

-Speech Analytics

-Visual IVR

-Fraud Protection

-Transcription

-Email Encryption

-Compliance Assessments

-Voice Over Solutions

-Toll Free Numbers

-Vanity Numbers

-Local DID

What We Look for in a Partner:

A sharing of our core valuesanda true industry expert.

What We Look for in an Employee:

Passion, desire to seize the day, strong sense of ownership over a problem and a sharing of our core values.