Client Reviews on Jones PR

    • 4.7
  • 28 Reviews

Most helpful positive review

0 people found the following review helpful

By Karen Gilsdorf Aug 08, 2019

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Most helpful critical review

0 people found the following review helpful

By Dewayne Perrigo Feb 08, 2019

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Feedback:

Russ, Don, Ken and everyone at Jones Automotive are super. In repairing my classic 1984 Buick Park Avenue, they were more than thorough, working through some vexing problems old cars can have. Jones Automotive is where I go when I need something fixed right, who will back up their work. Thanks again, guys; it's running great now.

Feedback:

I work for a local vehicle dealership and had a customer wanting a unique add-on to their van. I called Jones Automotive about this accessory, and while my customer didn't end up purchasing the van in the end, the experience I had here will make sure I DO use them in the future. I called initially and spoke to Scott Suter, who walked me through what all adding this accessory would entail. I ended up driving down to their shop to have him look at the vehicle, where Scott even showed me a couple different options to save my customer money. I really appreciate all his help. He was professional, very kind, and I couldn't help but notice the Pro-Blue all around the shop. These guys have a great business model. I look forward to getting to know them and getting to work with them.

Feedback:

Absolutely GREAT in every way. Don at Jones Automotive saved the day by helping me during the last hour the shop was open on a Friday during a cross-country trip. Most shops close on the weekend so I was in a pinch. The release cable for my car hood became detached and my car takes quite a bit of oil and I still have 2,000+ miles to go. He gave me a short-term solution and instructions on how to fix it later. From the moment I arrived, it was awesome service. Three mechanics I met at various points in the building made sure I had been helped. The shop is clean and organized, and the waiting room is comfortable and straightforward. Restroom is remarkably clean. I’m so grateful to have found this place and recommend it highly.

Feedback:

I was in Omaha for the College World Series when the A/C in my car quit working. We were supposed to drive 8 hours to get home the next day. Luckily, I found Jones Automotive who quickly found the problem, located the replacement part, and had it repaired on the same day. They also gave us a ride to the ballpark so we could watch some more baseball while they made the repair. Great communication and great service go a long way!

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Honest professionals

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Great always treat me good

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Very great mechanic I recommend to anyone

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Great people and quality work!

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Love this place, first time I have left a mechanic and not felt ripped off. Great customer service.

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great place to take your vehicle customer service is through the roof great place

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