Client Reviews on Keystone Computer Advising - Computer Repair

    • 4.0
  • 11 Reviews

Most helpful positive review

0 people found the following review helpful

By Chester Alexander Apr 18, 2019

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Most helpful critical review

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By Timmy Tomcat Oct 18, 2017

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Ricardo Melendez have always take care of my computer needs. Now he is coming to service them right at my home. I will recommend him, as he knows his trade.

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Phone is disconnected. Guess the biz did not work out

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Excellent and very knowledgeable. Would refer to anyone!

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Doesn't answer the phones. The office is quite a mess....looks disorganized.

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Mil gracias mi richard. Como siempre un tiro.

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Really fast, reliable and dependable service. When it comes to speed, this guy is the best. I was receiving a TEXT message on Dec 24 at 2:00 AM when my system was ready. When he said I will work until late to get your system working I did not expect him to go that extra mile(s) in plural. He did opened the store for us today at noon and came back to his Family. I’m really impressed and I will be able to deliver on time to my client as I promised I will.Geek Squad Plymouth Meeting Quoted me $ 400.00 and plus for a work they said it has to come out for two weeks and that was not warranty at all to recover the information as he did. For a portion of that Ricardo Melendez was able to get it done in less than 48 Hrs.Thank you Thank you Thank you!

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Richardo fixed my Toshiba laptop quickly and right before Christmas. When it wasn't quite done, but I needed to take it home, he finished the job by accessing it remotely. I found him to be honest, friendly and knowledgeable! His rates were very affordable. I will definitely use his services again and recommend him to friends and clients of mine. - Christine Perry, REALTOR, RE/MAX Services, Norristown, PA

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The owner is very helpful and knows everthing about computers and electronics. Keysyone installed a great security system in my business for a great value. Very happy! Thank you

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I had a broken hinge and I’m Glad the concierge on my hotel (Conshohocken Marriot) suggest me to give these guys a try locally because I did have a presentation next morning.I stopped by Keystone Computer Advising and Richard Explained to me the Emergency service policies and that he could not warranty to have it ready same day as having a front store does not allow him to forecast the time outcome on an emergency repair service. He looked at the poor thing and told me there may be some cosmetics on the repair as he has to re-solder the plastic parts and rebuild the inner working of the hinge. I was disinclined to trust a positive outcome as I had already try Microcenter and Best Buy in the area where they say that it was impossible to fix, that I needed a new system instead.This is an $ 850 system and I had no choice at that point. I’m glad that I did it there. He not only have it fix around 3:00 PM, but furthermore had the time to fix an annoying pop up that was the beginning of how I broke the hinge. I will highly recommend them to anybody. I presently live in New York and he even told me to send the system by Fed-Ex next time I have an issue. Excelent service and time response.Ellos hablan español y yo soy originaria de la ciudad de Guadalajara México. Excelente servicio.

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Was told my laptop would take 2-3 days to service, after a week i called and he said he'd call me back on sunday (3 days after it was supposed to be finished) He never called me so i went to his store and he wasnt there, so i left my number again and he still didnt call me, i've now been trying to call both of his numbers to get in contact with him but they're both disconnected, I dont even want it fixed anymore I just want it back in my possession, do yourself favor and look elsewhere for computer repair.

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