Client Reviews on latwp.org

    • 3.1
  • 8 Reviews

Most helpful positive review

0 people found the following review helpful

By Alisha Lynch Oct 22, 2019

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Most helpful critical review

0 people found the following review helpful

By Abigail W. Snyder Mar 22, 2019

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Feedback:

The staff here was extremely helpful when we filed for the permit to put our fence in. Helped me get everything I needed for the paperwork and helped me get everything submitted. Didn’t take too long to get everything all approved and good to go!

Feedback:

I’ve been in Lower Allen for about 3 yrs and I’ve not had any problems with the staff. I’ve had to contact them for multiple reasons and they are quite helpful. Doesn’t look like the staff is the issue for the most part. Maybe it was just a bad moment. Give them a chance. Maybe things will change for you. I can say that the tax collector is not always in a friendly mood.

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The ladies I deal with are absolutely wonderful, helpful and professional. I pay my trash and sewage bills in person and am always respected.

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Customer service is just terrible.

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My experience with this township has been anything but adjacent to the reviews listed here previously. The staff I have spoken to were sincere and helpful. Starting my own business was tough, and the zoning officer was kind and informative and took the time to help me locate resources that would help my business get zoned properly in a timely fashion. My business requires zoning from a multitude of townships and this municipality has been among some of the easiest and most pleasant to work with. I look forward to continuing my permits with them in the future.

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The tax collector for Lower Allen is the rudest person I think I have ever spoken to on the phone. Hopefully somebody runs against her!

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I am a property manager at a property in Lemoyne, and woman by the name of Bonnie Miller (who I learned is an ELECTED tax collector) called my office asking for a list of all the minors that live on the property. We do not currently have such a list, but offered to try and put one together for her, to which she replied "apparently putting together a document keeping track of anyone under 18 is too difficult for you guys to do." We have never heard from anyone in this office regarding such a request, and we took over this property in February of 2015. I do not appreciate my staff, or myself being spoken to in such a rude manner. Do they think that speaking to people like this will get them any assistance with the documents we are requesting? TERRIBLE customer service, and this lady should be ashamed of herself!

Feedback:

Sets up unconstitutional check points to increase local cash flow, they're not so much a police force as they are a pirate organization.

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