Client Reviews on Media Heroes
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Alistair and his team at Media Heroes have done an exceptional job with our digital marketing. Working within our prescribed budget, Alistair came up with a marketing strategy that encompassed a range of platforms including Google AdWords, social, email and SEO that delivered some great results for our business. I couldn't recommend these guys highly enough.
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Terrible experience with this business and when i left i never got my website after they hosted it for 2 years. Look elsewhere is my advice.
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"WARNING READ THIS NOW"I have to Say that Media Heroes Are by Far the "WORST" Marketing Company Ever. We had 3 Landing Pages designed by this company and a Google Ads Campaign created. 1." CAN NOT" Setup an Adwords Campaign (TO SAVE THEIR LIFE)The Questions we ask is "have you run Successful Campaigns for other companies in the our industry? Alister said yes! I find out that was a Lie. The entire Adwords account structure was wrong and all the Keywords did not even relate to a direct search user for an actionable Lead.They didn't even add any Negative keywords to the campaigns before going live. We spent that much money on click search terms that wasn't even closely related to a user actively seeking a plumbing service. I approached Alister on this matter and he said we will just add negative key works each day. I Had to tell him to add our negative keyword Lists to the campaign to help void this. WE DID NOT MAKE A RETURN ON INVESTIMENT AT ALL. "WE LOST THOUSANDS".This is how Bad Media Heroes ARE. I did a 1 day course on Setting up and running Google ad words campaigns. I get 37 x more leads from running my own campaigns then Media Heroes campaign. We Lost Thousands of dollars because of them.2. Landing Pages Built to Convert.We had had 3x landing pages built and they were terrible to a point that I had told Alister and John Ross that they were the worst landing pages I have ever seen in my life. Before they were built I had explained via email to Media heroes that anything they needed from us like (professional photos, videos and information) to let us know because all our current photos were not professional photos. They took 4 weeks to build the Landing pages and when they were building the pages, I had reviewed them and told John Ross "that they were terrible and to start again. He kept saying trust me "I am a Professional" he Is far from this. Alister also said he had reviewed the Landing Pages and said they were good. I also said to Alistair they were terrible. "Didn't Get a Reply" Alistair also has no idea. The landing Pages looked like a childhood built them. I ended up having to do the marketing side of content to the landing pages. When I told John Ross he said to me "ooh that is a good idea" what an idiot he is! I also said to him that the landing page will not convert. AND GUESS WHAT? I WAS CORRECT! I told them that the Landing Pages were setup to convert customers to submit a email submission form. We needed the landing page to be setup for call to action leads. Idiots! Kept telling them but didn't change it.Ever since I told JOHN ROSS that I will Split test the landing Pages to my original Landing pages. We received ZERO Conversions from they're so called Great Landing Pages. I have not even heard from them for 2 months. That is how bad they are. They put a note down on when we would be back from holidays and never got a response since.POOR CUSTOMER SERVICEPOOR QUALITY OF WORKPOOR KNOWLEDGE POOR SKILLSDON'T CALL OR CONTACT THEM
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Alistair was able to give us very valuable information and advice regarding web store design as well as digital marketing
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STAY AWAY FROM MEDIA HEROES/SCAMMERS.If you think Media Heroes are a 'great' provider - you are completely wrong!This review is hopefully enough to warn people to stay away from this company; I personally refer to Media Heroes as scammers. PLEASE READ!Media Heroes supply literally nothing to their customers, well unless you agree to pay an additional fee $$ - that fee being for something this company should already supply! Isn't that ironic! Somehow you always owe them money, and this is because they are charging you additional costs for their crappy designs/security/website creation etc. They are creating additional costs to attempt to fix/hide their mistakes. Our Website was missing so many valued & quite basic features, Media Heroes simply failing to provide us of a fully functional website/form of advertisement. Why? Who knows, I'd love to hear their response. But of course, they will use all their technical words as a cover up & twist your words to make everything sound correct. So please, STAY AWAY from Media Heroes. There are many genuine providers that actually want to provide a great service to their customers. And want to avoid costs as much possible. If you use Media Heroes it is honestly in your best interest to get a computer tech in to check the service they are providing you. $1 is too much to waste on Media Heroes, so get your service checked as soon as possible! Thanks for nothing Media Heroes - Rating of 0!!!!!
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At very short notice Alistair was able to offer excellent, actionable advice for a particular timebound problem I was experiencing, demonstrating authority of his subject matter and empathy. Very impressive!
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Having been involved with multiple website builds over the years, I can say without hesitation that Media Heroes is hands down the best company for the task. They were able to analyse my business needs, develop and implement a digital strategy that will enable me to more than meet the digital challenges of the future.I can't recommend them highly enough, thanks guys!
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Alistair of Media Heroes is second to none when it comes to knowledge and expertise in the Digital Marketing sector, but on top of that, he is also a great business mentor and adviser. Alistair is quick to understand your vision and what it will take to help see that vision become a reality. Thanks very much for the great discovery session Al, thoroughly appreciate sharing your knowledge and really look forward to moving forward on a project with your team soon.
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20/06/2016 UpdateAfter a lot of grief with Allistair the owner of Media Heroes, he has decided to stop all services which includes hosting and seo due to us asking for a refund. What a joke this person is treating customers like cash cows when he knew our website would never get on first page of google. What really pees me off is he sends his own Mother to do his dirty work and lie to new customers so there web design team can keep busy. We look forward in taking legal action against these ripp off seo companies.20/05/2016I am giving Media Heroes one star at this time due to promises that have not been delivered. Firstly back in 2013 we decided on this company to take over seo services for our website. We were happy with our old website but were told it will never rank so we had to pay $4000 for a new website that would rank high after a couple of years. Well unfortunately now being 3 years later we have had no improvement what so ever with ranking of our website. This is after paying seo monthly fees that were put on suspension as they could not figure out why our site could not rank. This has been the worse experience for our business and loss revenue for 3 years. I am now being told that we need to come up with either $500 or $1500 to fix there security issues from malware. This is a website that they created and now has malware viruses but they want the website owners to pay for. I have asked for a complete refund and if that does not happen then we have no option but to take legal action. My advice is to go elsewhere if you want seo or a new website done. Will keep you posted.
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Encouraged by the Gold Coast Small Business Expo visit to Media Heroes stand, I decided to engage in the free consultation with Alistair. My business MOTZKY needed some independent, honest and professional view to be able to improve in the age of digital marketing. In the consultation we focused on general feedback and marketing MOTZKY. Well, straight to the point I would call that consultation. Out of the session I have a number of short and long term actions that I need to undertake to improve my marketing.For the long term actions, I will definitely consider Media Heroes that Alistair is definitely major asset of. Thank you and talk to you when implementing the long term marketing actions of MOTZKY.
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