Client Reviews on Miller's Graffix

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    • 4.4
  • 15 Reviews

Most helpful positive review

0 people found the following review helpful

By Richard Smith May 18, 2019

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Most helpful critical review

0 people found the following review helpful

By kao saechao Oct 18, 2017

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Big thumbs up for JoElla for getting a small job out on a really tight deadline. I"ll be sure to recommend you for posters, wraps and signs to my other clients in the future!

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I really appreciate these guys. They make me look like a superstar. I have had over 10 vehicle wraps worked on by these guys and everytime they go above and beyond to make me look great.

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Loved the shirt!!! The graphics were amazing!!!!

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Loved our shirts and sweatshirt! Great to work with on designing the shirt, easy ordering and quick turn around! Will be back for more

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I ordered 10 rider signs 4 months ago, and they still don't have them done. Poor customer service. Overall, 0 stars.

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Miller's Graffix is great to work with and did a terrific job on our project!

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Great service and quality. Consistent product and good turn around times. Reasonable prices as well. We order outdoor quality signs on a regular basis. Ask for the anti-grafitti coating - it works wonders!

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Everyone there has always been really helpful and the quality of the product they put out is second to none.

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Ironically I chose to go with Miller's Graffix for business cards, business merchandise, and magnetic signs for our new business due to a good review I saw online. So I'm here now to warn people against using this company. To say that I was unsatisfied would be an understatement. I worked with JoElla Short (Manager) for the products (3 separate orders) and all I can say about her customer service is it is piss poor. She lagged in responses to inquiries and orders, made consistent and costly mistakes, and had a general attitude of apathy for our business. I thought maybe it was just her and tried to work with Ben Miller toward the end. When our business merchandise finally arrived (it took much longer than necessary to get ordered and sent to production) there were major problems with it. First they botched our business logo and second there was merchandise that had issues with the embroidery. I was fed up at this point in trying to work with JoElla and so my husband, being the empathetic and good-natured guy that he is, worked with Ben to try and reconcile the situation. Instead of making Miller's re-do our entire order of t-shirts/hats/sweatshirts/etc. on their dime, he accepted the change in slogan to avoid the cost for their company. In exchange they were suppose to ship us new business cards and electronic signs for our vehicle (thank god we hadn't done a wrap yet). We accepted this as reconciliation and were prepared to keep working with them.After waiting for a month for our shipment, I decided to go into the shop personally (we do not live in the area) and see what was going on and also get an estimate for a wrap for our vehicles. When I arrived, they had our cards and signs in the back, but hadn't bothered to ship them, let alone call and let us know they were in. In addition to this, they hadn't even reordered the merchandise that they were supposed to have redone to ship to us. The final straw came today when I received an email saying they were going to credit our account and not even bother to reorder the merchandise necessary to fulfill the original order. Thanks for the lack of customer service Miller's Graffix!

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Not every shop is perfect 100% of the time, but I have seen when these guys do quality work, it outshines the rest of chico. Nice facility and showroom - feels like a business where others are like your hometown mechanic garage - these guys feel like pros.

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