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Last Updated March 1, 2024
Client Reviews on NEPA Geeks
-
- 5.0
84 Reviews
Feedback:
Jason and his crew are great to deal with. Our appointment was scheduled quickly and the guys were courteous and very knowledgeable. It is nice to know that these guys are there to help when electronics quit working. Thank you!!
Feedback:
They were quick, polite, professional. replacing the battery and up grading the hard drive on my lap top. I am pleased
Feedback:
I had quite a few problems with the keyboard and trackpad disconnecting on my Early 2015 MacBook Pro. I took it to Nepageeks initially to look at. They took it apart and made sure the cables were connected and didn't charge me anything. Got it back and the same problem was occurring. I took it to the Apple Genius Bar and they said the flex cable to my trackpad had to be replaced which is strange because the machine is only a year old. They would not replace it for free because it was a month out of warranty. What a coincidence! They quoted me around 90 dollars for the repair. I called Nepageeks because I figured they would charge a lesser price than Apple and it was more convenient for me to pick up. The part itself is only around 10 dollars on Amazon. Nepageeks charged me more than the apple store by around 30 dollars which was surprising but I am happy my laptop is finally fixed.
Feedback:
Extremely professional and prompt with turnaround. I received texts and emails to alert me at every step. They were able to back up every thing from my dead Mac, and I couldn't be more thankful to them. The cost of this was very reasonable. Everything I needed from the old dead computer was put on a nice flash drive and ready for use and it loaded onto my new Mac fast and easy. They discussed exactly what was wrong with the dead computer and the price was very good for the issue and the work involved to fix it. They would not do any work unless I approved. I decided to just get a new computer as I felt it was time for an upgrade. I would not hesitate to use NEPA Geeks again and have already told friends about how wonderful their service is. Thank you!
Feedback:
Excellent customer service, knowledgeable staff and great prices! Saved over 100 dollars versus have a computer fixed at the apple store.
Feedback:
Great Service at Fair Price! They didn't tech talk above my level of understanding. NEPA Geeks recovered 6,000+ songs that's 38GB from my dead ipod. Couldn't be happier! Thanks NEPA Geeks
Feedback:
Quite Amazing to have a few Guys who really know what they are in business for !!! I’m finished with support from companies online or on phone! Sam, Jason, and Bob are truly the most Professional and intelligent Geeks this side of the Mississippi 😊, They worked on my laptop for 3 days for a very reasonable price! Unfortunately I needed to purchase a new laptop as my repair to Motherboard was not cost effective , They set up my new laptop perfectly with all programs and files I needed to conduct my business !!! Hats Off to NEPA GEEKS !
Feedback:
They were extremely responsive. Tech was on site within 1 hour. Quickly diagnosed the issue, and provided cost-effective solution. Equipment works much faster after repair. Would definitely recommend to other small business owners.
Feedback:
They were awesome. Did my Mac SSD upgrade in just a few hours and my laptop is faster than when new. Very friendly and communicative with where they were at with the upgrade. Thank you
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