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Last Updated April 1, 2024
Client Reviews on Used Cars for Sale
-
- 2.3
18 Reviews
Feedback:
Horrible experience, Was setup for a tow through my insurance company. Tow was set for 10-11 am. They said they delayed till 12 one truck broke down. Then they called again said was running late and said they were gonna pick it up that day 100% 10pm that day still no tow. I got a different towing company to do it for me. DO NOT GO HERE
Feedback:
93 degrees out today and I’ve been driving for 14 hours! My insurance company set me up (and yes I mean that literally and figuratively) with this tow company because they were close to where my car broke down. I was given an estimated time of 60 minutes. I wasn’t happy about it but ehh whatever. I called the company to pay the difference of my tow and they charged my card before I even hung up. Fine. After an hour I called them back and the lady said he had just dropped off a car and was on his way to where I was. The tow truck diver called me and said his gps was telling him he was 41 minutes away. I have now been waiting for 2 HOURS! I’m stuck outside with a broken car in 93 degree heat! To say I’m beyond livid is an understatement. Never again!!
Feedback:
My insurance company set up a tow with this company for me. Around 11am was told it would be 90 minutes, about a half hour later was called and told it would be a little over an hour yet. I got picked up left the keys in the truck and went home. Around 4pm I hadnt heard anything so I called and was told they were on the way. 6pm nothing called and was told they were at an accident scene with the state police and would be about another hour. 8pm nothing called and was told the motor in the tow truck blew it would be first thing the next morning. Called the next morning and they said they had no information on me requesting a tow. An hour later I got a new company called and enroute only to be called and told that Pine Grove had my truck on the tow bed. Never will use them again had my insurance company put a note on my file to make sure I never use them again.
Feedback:
Place is a joke and after seeing the comments and other reviews how are they even in on the list for reliable towing when they make you wait hours (3 for me) then cancel. Called the place and the owner seemed like he didn’t even care. Terrible service, I would never recommend this place.
Feedback:
My car broke down on my way to new jersey. My insurance provided me with pine grove auto towing. The towing guy was very helpfull and suggested me to drop my car at the garage to fix it. It was late night I spoke to the lady at the office and she assisted me took my details and I left my car at pine grove auto garage at around 11 pm. The next day got in contact with the mechanic (rich) he gave me a reasonable qoute and fixed my car. I picked my car 2 weeks later and pine grove auto assisted me in all the way possible. Keep up the good work guys.
Feedback:
Jason is just great and Cindy was so helpful
Feedback:
Jason was really great. He helped my boyfriend out even when his work screwed him over. Now he had his own vehicle. Thanks a lot Jason.
Feedback:
Before posting any negative comments, please make sure YOU have the CORRECT company. We are NOT Pine Grove Towing, we ARE Pine Grove Auto Sales. Thank you
Feedback:
Awesome employees! My daughters car broke down and these people were there to help! Even gave her a loaner car to use while hers is being worked on! Highly recommend!
Feedback:
Never ever use them for towing. I waited over 5 hours for a tow. No calls messages. Even when I called them and requested an eta they would say the driver was on his way. I will never use them again
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