Client Reviews on Residential Title & Escrow Company

    • 2.9
  • 13 Reviews

Most helpful positive review

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By anthony taylor Jul 19, 2019

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Most helpful critical review

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By Melissa Snyder Apr 19, 2019

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Worst experience ever

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Very professional, and great staff. Really know how to take care of their clients.

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As a Realtor, I've worked with TONS of different title companies on over 100 real estate transactions over the past few years. Essential Title Services (part of Residential Title) is one of the worst title companies I've come across. Things went ok until it came time for settlement. My client wanted to pre-sign and Tonita made the process an absolute nightmare. When we finally got to sign, the settlement statement was off by thousands of dollars due to a "small error" on their part. They also tried to add fees to the seller side after the seller signed. They were finally removed but not until I argued with 10 minutes with Tonita. The property finally settled last Wednesday. It's now Monday and the seller still has not received her check. I've reached out to Jackie multiple times with no resolution. I got an initial e-mail saying literally "the check is in the mail." Do yourself (and your clients) a favor and use ANY title company but Essential Title and Residential Title Services.

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Alicia, Kevin, and Reeshemah made my home buying experience a breeze, despite many bumps in the road, including finding undisclosed ground rent on the title. I would definitely recommend their services!

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They know title like no one else.

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I use Residential Title all the time in Md and Pa, and always get excellent service and fees for my clients!

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The worst title company ever! Wish I could give zero stars. They scheduled the wrong date for me to sign the paperwork (I was out of state at the time of sale) so the notary showed up a day early....on a Sunday. Never returned my emails for a call back and sent me the wrong settlement statement with my proceeds check. Stay away if you can.

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Really helped me out when I needed quick action. Thank you!

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I ALWAYS have a great experience with residential. My husband and I own many properties so we use them a lot and have never been let down! We had to use a different company a few months ago since we were the sellers and it wasawful so never again. We will ALWAYS use residential!

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I bought a premium policy and discovered they sent me the cheaper standard policy but still charged the for the premium one.

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