Client Reviews on Resort Realty

    • 4.5
  • 16 Reviews

Most helpful positive review

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By Rebecca Ranson Oct 21, 2019

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Most helpful critical review

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By melisa hutcherson Oct 01, 2019

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Feedback:

We couldn't have asked for a better house in Nag's Head and Resort Realty was easy to work with and met our needs and exceeded our expectations!~

Feedback:

A fantastic beach house!!! All the accommodations you could need. Resort Realty took care of everything I needed to make my vacation wonderful. I highly recommend using Resort Realty for all your vacation needs. I would only use Resort Realty when booking my next vacation!! Great experience thanks to everyone who made this possible. What a great team. See you next year!!!

Feedback:

Resort Realty is the only rental company I will use at the Outer Banks (and our family has used many others over the past 15 years). Their homes are always clean, well maintained and their customer service is impeccable. We loved our stay at Zero Tasking (September 2019), even though our vacation was cut short due to inclement weather. The home is in a great location - very close to beach access! The home was very clean and the beds were comfortable. We loved the tiki bar area and the outdoor speaker system. The elevator was also a plus.

Feedback:

Our experience has always been great. Home is always clean. Any problems are taken care of immediately.

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Our family has been vacationing in the Outer Banks since 2007. Our house of choice is always Green Heron. It is the only home large enough to house our families and is reasonably priced. Due to not booking soon enough, we have had to stay in Virginia Beach once and further south on Oregon Inlet Road. Both times we missed Green Heron. Looking forward to many more vacations there.

Feedback:

We rented the property “ The one and only Ocean View” in Duck just off season for $12,000/week. The location was great with very spacious rooms, eight master suites three level house. According to the calendar it was not rented the two weeks prior, we checked in at 2pm because it is a premium property and found the house as filthy as a fraternity house the day after a party. Two people had just started cleaning, after many calls two more people came to help. We called again and were instructed to show the cleaning service our concerns and they would address it. Two cleaning managers stopped by and told us our concerns were considered a “ deep cleaning “ and they didn’t do that. The property is becoming rundown with stained kitchen stove tops, dishwasher seals coming off, gas grill barely working and filthy, the outside fridge was full of water, bathroom towel holders falling off the wall and a quarter inch of dust on all the furniture. I think you are getting the picture. The place needs a deep cleaning and a lot of maintenance to resume the price the are asking. Don’t be fooled by the online pictures that were probably taken just after the house was built. Resort Realty was not very accommodating except when we called about the ants in the kitchen.

Feedback:

It was easy to use the internet for my reservations and all other questions.

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Resort Realty was the BEST realty company we have EVER rented with. We have been vacationing in the Outer Banks for 15 years straight and this was our first experience with them. We will recommend them to everyone who asks us for a rental company suggestion. Extremely helpful, professional & very knowledgeable about their properties. We can't wait to deal with them again. A BIG thank you to Kay & Shannon!

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The accommodations were completely wonderful. The house was clean, especially in consideration that pets are allowed, and everything was in working order. We couldn't have asked for better accommodations! The jacuzzi was a huge plus, in addition to the excellent beach side location!!!

Feedback:

Could not have asked for a better experience than we have had over the years with Resort Realty! We rented years ago when they were on Hatteras Island and now with them in 2019 in South Nags Head.

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