Client Reviews on SmartFix Center

    • 3.1
  • 17 Reviews

Most helpful positive review

0 people found the following review helpful

By Kelly Yinger Feb 17, 2019

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Most helpful critical review

0 people found the following review helpful

By Philip shatto Feb 17, 2019

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John was very helpful. He explained the possible fixes for my phone with no overselling anything. I was very happy with the outcome!

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I highly recommend this business. The owner takes his business and your satisfaction seriously. He is skilled in all areas of the technology he repairs and maintains and his prices are excellent.

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Very professional experience there. They know what they are doing there.

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Initially I was concerned because as I was waiting to leave a deposit for work to be done, another customer seemed to be having difficulties getting her iPad returned on schedule.I didn't want to be with out a phone for longer than planned. I asked them order a replacement screen and 2 batteries. I left my deposit. They called in 2 days reporting the parts had arrived. I dropped off my phone at 9:35 AM. They sent me an email at 1:30 saying it was ready to go. They had cleaned the phone and found the speaker to have some metal filings on the speaker. It may need replacement. I checked out the phone and it looked great with a new screen.However, they didn't have the batteries. I will have to go back next week for them.

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Great service!

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They ordered a battery for me. Not a really exciting experience, but they appeared to be knowledgeable about my product. Price is reasonable.

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I had a great experience here. Whitney was helpful with my questions, services and other offers that they do. I had my fingerprints completed, able to do so quickly without a hassle.

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I recently had the displeasure of getting my iphone “fixed” at smartfix. I am very confused on what this companies definition of fixed is because it is definitely not what you would find in a dictionary. To add to this, the customer service was below par. The lady at the front desk had a very condescending smile and attitude when discussing my concerns. In short, if you want a knock off product, to experience poor customer service, spend numerous hours wasting your time, and pay for them to mess up your phone then this is the place to go.

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This place is horribly! I lost more than month for fixed my macbook, but after 5 weeks they called me and sad we can't fixed your macbook! Zero customer service! If you would like lost time, go SMART FIX CENTER!

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Bad customer customer

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