Client Reviews on SME Design

What was the best part of the experience?

Mark from SME Design was able to explain clearly what issues were impacting my website and why visitors weren't converting. The website hadn't been search engine optimized for customer search terms so no wonder they couldn't find me. The site looks great, but as I discovered, the designer had no idea how to build a website that Google likes, could index for customer search terms and was fast to load. I was horrified to see how slow my site was and was completely lacking in any search engine optimization, my new favorite term! Mark gave me a detailed plan of action which he would implement without me having to do anything. 4 Weeks later after I agreed to his detailed proposal, my updated site has been indexed and has jumped in rankings from basically not found unless you put the business name into Google, to being found for a range of customer search terms I wouldn't have even thought of. I know over the next little while my site will move up to being on page 1 at the rate it is going already which is exciting. As well he shared some great business ideas in going forward which I really appreciated. Sometimes when you are right in it, you can't see what's in front of your nose, and it takes a fresh set of eye to see aspects which are a quick and easy fix! Gone are the days when we could just expect customers to appear. The retail environment is much harder to compete in and we need every available tool to help us create a functioning viable business.

What would you change about the experience?

I wouldn't change anything about my experience, having Marks' help was insightful and easy.

Feedback:

If you are looking for a professional who can explain the science of website search engine optimisation with out making it sound incredibly hard, Mark from SME Design was amazing. He offered so many excellent and thoughtful suggestions I could understand and I am no internet genius. My website looks and functions far more smoothly and the proof is in the results. I am getting phone calls and business has increased. As Mark has run bricks and mortar business in the past, he has a good understanding of what is needed which I really appreciated. He takes his time to listen to what you want and implements it along with thoughtful suggestions on how to further improve the website. Very happy!