Client Reviews on Soap Media

    • 4.6
  • 9 Reviews

Most helpful positive review

0 people found the following review helpful

By K B Mar 26, 2019

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Most helpful critical review

0 people found the following review helpful

By George Forsyth Sep 26, 2019

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Feedback:

Good initial sales process instilled confidence, build out process was alot slower than promised and had to be micro managed by our own team , poor to terrible post sale service, very difficult to get hold of anyone on the phone. Very odd appraoch to customer service and account management.

Feedback:

I spoke to a number of creative agencies before starting my web re-design project but chose Soap for a number of reasons. The team were fully engaged from the start and spent a lot of time understanding my requirements and what I was looking for. They understood the brief, the business, the industry and the vision. The process was well thought out and structured and we kept in touch throughout the project to ensure we were on the right track. The team were flexible and responsive and the output in the end was brilliant. I wouldn't hesitate to recommend.

Feedback:

Soap Media have gone the extra mile for us with regard to every aspect of our account - much more than any other Agency we have used. In terms of our SEO and PPC management, their approach is comprehensive and sophisticated and one which believes gives us a real competitive edge.

Feedback:

We have worked with Soap Media for over 8 years. Their expertise and attention to detail make them a great choice for any business looking to develop their online presence.

Feedback:

Great Agency to work with, prompt, professional and courteous (which seems to becoming an ever rare quality in the market). The guys and gals there are amazing in putting down my rambling ideas into tangible market strategies that are now benefiting me and my team moving forward but also being confident enough to let me know if something was going to work but providing an alternate solution for this that they felt would be a better option (and it was and is). Massively recommend this team and agency and will be going back for more advice and help as we progress forward. THANKS!

Feedback:

World Class Agency... Amazing website created for us!We hired Soap Media to design and build a website and software system for us completely from scratch. Soap were brilliant at helping to turn our ideas into an amazing new website that now provides an outstanding customer experience. We are thrilled with the results and will continue working with Soap for our PPC and ongoing digital marketing.Highly recommended for a unique, professional, state of the art website!

Feedback:

Soap Media delivered a web-based app for our 6 Week Breastfeeding Challenge campaign with clever and lively brand design and a targeted digital marketing strategy. The message has been well new mums and partners, with the sign ups to date showing we can build on our success in the future. (July 2015)

Feedback:

Fantastic from start to finish.We chose Soap Media as our partner for a major new website design and build - as the UK's leading marketing services provider mda is fortunate to work with many of Europe's biggest brands, so we needed an online solution that matched our brand, portfolio and ambition.Soap have absolutely exceeded our expectations in every way, right from the very first conversations we had with them, through our comprehensive tender process and into the project itself.Their technical and design skills are second to none. They'd taken such a lot of time to understand our complex business at an early stage, we were blown away with their immediate grasp of what we do - and that translated perfectly into how they felt our online proposition should be positioned to match the high standards both we and our clients set.Their support and project management throughout the entire research, design and build phases has been incredible - there was always someone available to talk to about our project who knew exactly where we were up to so could instantly help, and nothing was ever too much trouble. Equally, we had a great relationship with them whereby they'd constructively challenge our perceptions and ideas to ensure that the output was a fantastically designed, built and functioning site that is purposed for our clients and what/ how they want to engage with us, which was genuinely fantastic.I couldn't recommend Soap Media highly enough. A great bunch of guys with an incredible combination of technical and design skills, and thoroughly nice to boot. Thanks to the entire team, it was a genuine pleasure to work with you.

Feedback:

Absolutely superb. They understand my requirements, and translate them into truly creative work. They are diligent and seem to genuinely be ineterested in the best solution available, not just cashing a cheque and running. I'd happily recommend them to anyone.

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