Client Reviews on Townsquare Media Fort Collins

    • 3.2
  • 5 Reviews

Most helpful positive review

0 people found the following review helpful

By Gailen Oct 19, 2019

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Most helpful critical review

0 people found the following review helpful

By Pete Contreras Mar 19, 2019

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Good radio stations!

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This review is long overdue. I used Townsquare a few months ago and it was the worse experience in advertising that I have ever received. Ambed Hayes worked on my radio ad. Everytime I needed to meet with her or speak to her she was either sick, had family issues, or on vacation. We agreed on my ad to be on a modern rock radio station. Instead of my ad being on modern rock, it was on Christmas music. I tried to reach out to her to make a change but like I mentioned earlier she always had a excuse of why she didnt get back to me. When we first agreed on a ad she told me that I was going to receive a email with all of the times that my ad would be played. I only received that email once, after that one time I had to keep calling to request the next sheet of my ad times. Not once was I able to hear my ad on the radio. I contacted Amber, after a few days of waiting for her reply she told me that the ad is placed in a 30 minute window of the time that my ad would play on the radio. The next day I played the radio for a hour at the time that they said they would play my ad and I still did not hear anything. When my month was up I was ready to be finished with Amber and Townsquare. Amber kept my ads going even though we agreed on 1 month. I tried to get a hold of Amber but again she would not answer so I had to speak with management. Management then brought my price back to the 1 month. After that was completed I had a really busy schedule and couldn't find the time to go in and make a payment. I tried to contact Amber AGAIN to see if there is any way I can make a payment online instead of going in. I never received a reply. I had to get my girlfriend to go during her lunch to make a payment. I spent $1,200 for my ads. I didnt get a single lead. DO NOT WASTE YOUR MONEY ON THIS COMPANY! IF I COULD GIVE THEM ZERO STARS I WOULD!

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This company put on the recent Insane Inflatable 5k in Loveland Colorado- they collected the race/entry fee for May 20th but canceled the event siting weather. Funny thing is they said rain or shine it would go on. If you look at the weather for May 20th it was a very pleasant day! Now they refuse to issue a refund. Poor customer service plus they must have made a small fortune charging everyone for an event they didn't put on and kept all the money.

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Much love guys! -The Hollow

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This is a great company to work with! I started working with them for search engine optimazation of my website. They were very professional, knowledgeable and they delivered on our goal, well ahead of time. I was very impressed with their service and everyone I worked with. I highly recommend them.

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