Utah Media Group
Client Reviews on Utah Media Group
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1 Star was my first rating, when an employee refused my request to cancel. After posting my rating, I was contacted my a manager who promised to reverse the decision (in 16 days.) I promised to raise the rating, trusting that she will keep her promise.
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I'm a truckdriver and I gotta deliver there in the am...for future deliveries is there anywhere around there for a tractor trailer to park overnight?
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I have worked with Utah Media Group (UMG) for about a year now and I can tell you that they are the single best advertising group I have ever worked with. I manage the advertising for a home health and hospice. I give so many jobs to UMG that it starts to worry me, but they do just such an incredible job that I can’t stop! They do my videos, SEO, banner ads, and web development. They are so professional and amazing at what they do.I’d like to give a shout out to my people over there: Patrick, one of the best advertising coordinators out there; Ben, the king of banner ads; Stacey, a wonderful manager. You guys are amazing, keep it up!!!!
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Responsible for spreading trash throughout the city. I don't want your spam thrown into my yard. Shouldn't have to release personal information to get you to stop littering.
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Was at Utah Media Group for a car show. It was very well advertised and attended. They had adequate facilities available for the number of people there for the event
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I should not have to jump through hoops to keep your company from littering on my property. Their online Unsubscribe tool did not send the verification email to three different email addresses, it did not show up in Spam or Junk email folders. I called them, the Customer Service Agent was incredibly rude, and told me I have to 'do it online' despite telling her that it was not working. She all but shrugged her shoulders, and said there was nothing she could do. After filing a BBB Review, Emailing the CEO, the SLC Tribune, and their Advertisers, they have FINALLY agreed to stop throwing ad circulars on my property, but, it'll take "two weeks" for them to stop. We will see if this works, if not? I'll be filing a complaint for littering with Sandy City.
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They are top notch for all your advertising needs! Give them a try!
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Always get good service here.
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If I can give a negative review I would. I have to call to get the paper every week. And I only get it on Sunday. Today (10/22/17) I had to call 3 times and still have not got the paper. I asked for the managers name and work number and was told that they could not give it to me. I am sorry but there personal info I understand I was asking for there work info and that I have a right to know especially if I am not happy.
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Unfortunately there is not a negative five stars for the terrible incompetent service from Media One!On Sept 8, 2017, I cancelled my mother-in-law's subscription to the Tribune with Letitia and requested a refund of $116.07 for overpayment. Letitia said she would send the check that week. I confirmed my address to make certain the check arrived in a timely manner. On Oct 3, Mollie said Letitia "never submitted the order for a refund" and apologized for Letitia's incompetence since "she was new" and obviously untrained. Mollie promised to send the refund check "this week". On October 11, Mollie, who confirmed the address given to Letitia on Sept 8, said that maybe the check was sent to the "wrong address". Really,?? After two people are given the same address then sent it to the wrong one??Mollie said the people who mailed it weren't at the office that day, but she would follow up. It's now October 18, 2017, and still no refund. Initially, the refund was to help pay for nursing home costs. Now we are hoping to defray the funeral costs. Media One was notified of the urgency for this paltry refund and did nothing to expedite the refund .Newspaper subscription costs have skyrocketed with a deplorable reduction in customer service. The management should be ashamed of the people who so poorly represent Media One.
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