Best

Top 10 Hospitality Reputation Management Companies

Best Hospitality Reputation Management Companies - July 2019

Rank

Company Name

Year
Founded

Revenue

Fulltime
Employees

Active
Clients

Client
Retention
Rate

Pricing

Major Clients

Other Core
Services

Needs Analysis

Needs Analysis

Strategy Development

Strategy Development

Responsiveness

Responsiveness

Monitoring

Monitoring

Reporting

Reporting

Overall Score

0
100
 
G
VG
E
 

Change in Rank

DMA | Digital Marketing Agency DMA | Digital Marketing Agency
Talk to a Representative: 800-569-2754
Key Facts For DMA | Digital Marketing Agency
  • Major Clients:
    Jet.com, TripAdvisor.com, Kohler, Williams Sonoma, Avvo.com
  • Year Founded:
    2002
  • Fulltime Employees:
    80+
  • Active Clients:
    500+
  • Revenue:
    Above $10 million
  • Client Retention Rate:
    96
  • Pricing:
    M
  • Website:
    www.digitalmarketingagency.com
Request A Quote
Reviews (91)
Positive Review 91 Reviews
Traffic from search engines is up by a whopping 154 percent. Keywords indexed by search engines is up by 70 percent and sales from our new website are up 33 percent. Steven Masterson
Positive Review
I’m completely satisfied. We’ve experienced an 89 percent increase in search engine traffic in the last six months and a 256 percent increase in long tail keywords just on page one! Dan Davis
Positive Review
DMA generated SEO reports with detailed analysis, including monthly rank reports, ranking trends, traffic flow, click rates, conversions, and other relevant metrics. Harrison Greene

Needs Analysis

Strategy Development

Responsiveness

Monitoring

Reporting

2
2007
$5 million - $10 million
20+
200+
97
M
Barefoot Books, Basecamp, Dansko, Dutch Bros. Coffee, Essential Ingredients
100
99
100
99
100
99.6%
NC
marketingagency.io marketingagency.io
Talk to a Representative: +1 862-229-1681
Key Facts For marketingagency.io
  • Major Clients:
    Barefoot Books, Basecamp, Dansko, Dutch Bros. Coffee, Essential Ingredients
  • Year Founded:
    2007
  • Fulltime Employees:
    20+
  • Active Clients:
    200+
  • Revenue:
    $5 million - $10 million
  • Client Retention Rate:
    97
  • Pricing:
    M
  • Website:
    www.marketingagency.io
Request A Quote
Reviews (21)
Positive Review 21 Reviews
Great Internet Marketing Company
I am very thankful for the great work you hav...
Brandee Addison
Positive Review
LOVED Working With marketingagency.io On Our Site SEO
Working with Mike on our site updates and for...
Desmond Tallon
Positive Review
They are on the cutting-edge of everything SEO!
Marketingagency.io offers intelligent, profes...
Wade Fiona

Needs Analysis

Strategy Development

Responsiveness

Monitoring

Reporting

Hotel Traffic Builders
Talk to a Representative: 954-421-6399
Service Offerings:
Key Facts For Hotel Traffic Builders
  • Major Clients:
    Confidential
  • Year Founded:
    2004
  • Fulltime Employees:
    60+
  • Active Clients:
    15+
  • Revenue:
    $1 million - $3 million
  • Client Retention Rate:
    90
  • Pricing:
    M
  • Website:
    hoteltrafficbuilders.com
Request A Quote
Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

Needs Analysis

Strategy Development

Responsiveness

Monitoring

Reporting

Strong Performers
4
2008
$250,000 - $1 million
50+
100+
91
M
Bridal Show, Orlando Embassy Suites, Residence Inn Jacksontn

SEO

100
99
98
100
99
99.2%
NC
Emax Hotel Marketing
Talk to a Representative: 407-998-8000
Service Offerings:
Key Facts For Emax Hotel Marketing
  • Major Clients:
    Bridal Show, Orlando Embassy Suites, Residence Inn Jacksontn
  • Year Founded:
    2008
  • Fulltime Employees:
    50+
  • Active Clients:
    100+
  • Revenue:
    $250,000 - $1 million
  • Client Retention Rate:
    91
  • Pricing:
    M
  • Website:
    emaxhotelmarketing.com
Request A Quote
Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

Needs Analysis

Strategy Development

Responsiveness

Monitoring

Reporting

5
2013
$1 million - $3 million
20+
40+
94
M
Platt College, Sitkins International, Legendary Baking, Flagline, Nantucket Chronicle
100
99
97
99
100
99%
NC
Oxbow Labs
Talk to a Representative: 719-219-9820
Key Facts For Oxbow Labs
  • Major Clients:
    Platt College, Sitkins International, Legendary Baking, Flagline, Nantucket Chronicle
  • Year Founded:
    2013
  • Fulltime Employees:
    20+
  • Active Clients:
    40+
  • Revenue:
    $1 million - $3 million
  • Client Retention Rate:
    94
  • Pricing:
    M
  • Website:
    www.oxbowlabs.com
Request A Quote
Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

Needs Analysis

Strategy Development

Responsiveness

Monitoring

Reporting

Orange Snowman
Talk to a Representative: 772-497-6696
Service Offerings:
Key Facts For Orange Snowman
  • Major Clients:
    Confidential
  • Year Founded:
    2003
  • Fulltime Employees:
    30+
  • Active Clients:
    100+
  • Revenue:
    $1 million - $3 million
  • Client Retention Rate:
    92
  • Pricing:
    M
  • Website:
    www.orangesnowman.com
Request A Quote
Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

Needs Analysis

Strategy Development

Responsiveness

Monitoring

Reporting

Norvax Inc
Talk to a Representative: 312-226-0027
Service Offerings:
Key Facts For Norvax Inc
  • Major Clients:
    BrokerDialer, E - Apps
  • Year Founded:
    1999
  • Fulltime Employees:
    100+
  • Active Clients:
    50+
  • Revenue:
    $250,000 - $1 million
  • Client Retention Rate:
    93
  • Pricing:
    M
  • Website:
    norvax.com
Request A Quote
Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

Needs Analysis

Strategy Development

Responsiveness

Monitoring

Reporting

8
2013
$1 million - $3 million
50+
100+
92
M
Coo At Infinit Technology Solutions, SyracuseFirst , Urban Life Crossfit, Honest Workout Reviews
96
100
98
100
98
98.4%
NC
Cny Marketer
Talk to a Representative: 315-313-4256
Service Offerings:
Key Facts For Cny Marketer
  • Major Clients:
    Coo At Infinit Technology Solutions, SyracuseFirst , Urban Life Crossfit, Honest Workout Reviews
  • Year Founded:
    2013
  • Fulltime Employees:
    50+
  • Active Clients:
    100+
  • Revenue:
    $1 million - $3 million
  • Client Retention Rate:
    92
  • Pricing:
    M
  • Website:
    cnymarketer.com
Request A Quote
Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

Needs Analysis

Strategy Development

Responsiveness

Monitoring

Reporting

Pin Wheel
Talk to a Representative: 772-291-7886
Service Offerings:
Key Facts For Pin Wheel
  • Major Clients:
    Aol , Vgti , Harcourt , Sol
  • Year Founded:
    2011
  • Fulltime Employees:
    60+
  • Active Clients:
    76+
  • Revenue:
    $1 million - $3 million
  • Client Retention Rate:
    92
  • Pricing:
    M
  • Website:
    portsaintluciewebdesign.info
Request A Quote
Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

Needs Analysis

Strategy Development

Responsiveness

Monitoring

Reporting

10
1988
$1 million - $3 million
90+
150+
95
M
Bay Shore Systems, Critical Data, Dream Room Design, Advanced Forest Equipment, Anbo Manufacturing

SEO

97
98
97
95
97
96.8%
NC
The Mecham Company The Mecham Company
Talk to a Representative: 509-922-0535
Service Offerings:
Key Facts For The Mecham Company
  • Major Clients:
    Bay Shore Systems, Critical Data, Dream Room Design, Advanced Forest Equipment, Anbo Manufacturing
  • Year Founded:
    1988
  • Fulltime Employees:
    90+
  • Active Clients:
    150+
  • Revenue:
    $1 million - $3 million
  • Client Retention Rate:
    95
  • Pricing:
    M
  • Website:
    www.mechamcompany.com
Request A Quote
Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

Needs Analysis

Strategy Development

Responsiveness

Monitoring

Reporting

Evaluation Criteria: Reputation Management Companies
Needs Analysis
Needs Analysis Identifying Your Needs
The very first steps taken by the reputation management company to better understand their client’s problem is vitally important. Our research team analyzes how much information the reputation management company gathers in order to better understand what kind of information is spread on the Internet and to determine the best method of approaching protecting the reputation of their client.
Strategy Development
Strategy Development Create Effective Strategies
A major part of the evaluation process involves taking a look at how each reputation management company develops a central strategy to govern each project. We believe it is important for a company to have a clear vision of their strategies and methodologies to ensure they take actions which positively impact the reputation of their clients and the visibility of positive press within major search engines.
Responsiveness
Responsiveness Fast Response Times
We urge buyers of online marketing services to hire reputation management companies which have shown a sense of urgency in assisting their customers. Our evaluation process delves into how responsive the reputation management company is based on their proactive assessment and constant vigilance over the search results relating to their clients. Being responsive means being able to react quickly and positively to an incident’s occurrence.
Monitoring
Monitoring Effective Monitoring Systems
In addition to being responsive in nature, we ensure the recommended reputation management companies also maintain a system of monitoring search terms and sources of news and information within the industries of their clients. This allows them to take proactive steps towards mitigating negative results which may negatively impact the reputation of their client.
Reporting
Reporting In-Depth Reports & Metrics
Reporting is a crucial part of the evaluation process used to benchmark reputation management companies. Having the right reporting tools in place ensures that customers will understand the current status of a project and how the project impacts their online credibility and reputation. Having clear and concise reports showcasing the steps taken and the recommended steps in the future ensures the client will benefit greatly from the service.
 
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