VIEW RANKINGS FOR BEST COMPANIES BY PRACTICE AREA:
Our Selection Process For
Best Crisis Management Companies in UK

Last updated: December 1, 2018

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Best

Top 10 Crisis Management Companies in UK

Best Crisis Management Companies in UK - December 2018

Rank

Company Name

Year
Founded

Revenue

Fulltime
Employees

Active
Clients

Client
Retention
Rate

Pricing

Major Clients

Other Core
Services

Needs Analysis

Needs Analysis

Response Time

Response Time

Engagement

Engagement

Copywriting

Copywriting

Reporting

Reporting

Overall Score

0
100
 
G
VG
E
 

Change in Rank

Cartoozo Cartoozo
Talk to a Representative: 020 7060 6772
Key Facts For Cartoozo
  • Major Clients:
    Savoy Hotel, Fage Total, Benares, deVere..
  • Year Founded:
    2007
  • Fulltime Employees:
    40+
  • Active Clients:
    100+
  • Revenue:
    $250,000 - $1 million
  • Client Retention Rate:
    99%
  • Pricing:
    M
  • Website:
    www.cartoozo.com
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Reviews (99)
Positive Review 99 Reviews
Sinziana Negres
Sinziana Negres Linkedin
Fantastic Performance
Cartoozo has been a real pleasure to work with and I will continue working with them indefinitely. They were originally found by my daughter who was on a break from her school holidays and I am so happy that she managed to find Cartoozo. It…
Sinziana Negres
Positive Review
Chris Morrison
Chris Morrison Linkedin
Top Results
We worked with Cartoozo for over 6 months but the company restructured and sadly I left the company a few weeks ago. However, our experience of working with Cartoozo was a great experience. We managed to get top rankings for most of our keywords and…
Chris Morrison
Positive Review
Kathy Mann
Kathy Mann Linkedin
Page 1 for Keywords
Cartoozo have a very transparent policy as in they share all reports with you and all changes with you. This was music to my ears as I wanted to know what I was letting myself into. I finally also managed to get Number 1 spot…
Kathy Mann

Needs Analysis

Response Time

Engagement

Copywriting

Reporting

DMA | Digital Marketing Agency DMA | Digital Marketing Agency
Talk to a Representative: 800-569-2754
Key Facts For DMA | Digital Marketing Agency
  • Major Clients:
    Jet.com, TripAdvisor.com, Kohler, Willia..
  • Year Founded:
    2002
  • Fulltime Employees:
    80+
  • Active Clients:
    500+
  • Revenue:
    Above $10 million
  • Client Retention Rate:
    96%
  • Pricing:
    M
  • Website:
    digitalmarketingagency.com
Request A Quote
Reviews (92)
Positive Review 92 Reviews
Chris Sheen
Chris Sheen Linkedin
They’ve created a lead avalanche!
Do not make the same mistake we did. We were warned that the increase in lead volume can be difficult to handle. When you sign up with DMA, make sure you’re ready to expand your team and that you have the proper stuff set up…
Chris Sheen
Positive Review
Justin Southworth
Justin Southworth Linkedin
Our sales have exploded on Amazon.
Since we brought them on to manage our Amazon listings we’ve stopped doing some of our other advertising since we are getting a large portion of our sales on Amazon. We spend less in advertising to get more return from Amazon, and this whole process…
Justin Southworth
Positive Review
George Thompson
George Thompson Linkedin
It took five weeks to accomplish, but by using built-in reporting tools, they were able to remove the negative YouTube videos. George Thompson

Needs Analysis

Response Time

Engagement

Copywriting

Reporting

marketingagency.io marketingagency.io
Talk to a Representative: 1-312-273-5534
Key Facts For marketingagency.io
  • Major Clients:
    Barefoot Books, Basecamp, Dansko, Dutch ..
  • Year Founded:
    2007
  • Fulltime Employees:
    20+
  • Active Clients:
    200+
  • Revenue:
    $5 million - $10 million
  • Client Retention Rate:
    97%
  • Pricing:
    M
  • Website:
    www.marketingagency.io
Request A Quote
Reviews (21)
Positive Review 21 Reviews
Been a client for 18 months and its been a fantastic
marketingagency.io delivered on what they promised. My previous two SEO companies didn't, so dealing with Marketing Agency has been a refreshing change. I highly recommend their services, especially Raymond who is my Account Manager.
Ruth Peronel
Positive Review
Knowledgeable and Professional firm
I hired marketingagency.io to assist our company with our internet marketing goals and I have been very pleased with the results. There are lots of people out there making big promises about SEO but they delivers the goods. Thanks!
Steven Ranjit
Positive Review
Perfect blend of technical knowledge, right commun
Used this company for SEO on my website. They got my website ranked in less than 3 months. Communication is flawless. Highly recommended!
Ben

Needs Analysis

Response Time

Engagement

Copywriting

Reporting

Smarter Searches
Talk to a Representative: +1 865-766-4139
Key Facts For Smarter Searches
  • Major Clients:
  • Year Founded:
    2015
  • Fulltime Employees:
    20+
  • Active Clients:
    20+
  • Revenue:
    $250,000 - $1 million
  • Client Retention Rate:
    89%
  • Pricing:
    M
  • Website:
    smartersearches.com
Request A Quote
Reviews (0)
Positive 0% Write Review

 

Negative 0% Write Review

 

Neutral 0% Write Review

 

Needs Analysis

Response Time

Engagement

Copywriting

Reporting

SEOValley SEOValley
Talk to a Representative: 44-(0)3453633630
Key Facts For SEOValley
  • Major Clients:
    energybulbs.co.uk, Capital Visas, Nether..
  • Year Founded:
    1999
  • Fulltime Employees:
    105
  • Active Clients:
    1500+
  • Revenue:
    Above $10 million
  • Client Retention Rate:
    99%
  • Pricing:
    L
  • Website:
    www.seovalley.co.uk
Request A Quote
Reviews (0)
Positive 0% Write Review

 

Negative 0% Write Review

 

Neutral 0% Write Review

 

Needs Analysis

Response Time

Engagement

Copywriting

Reporting

Just Search Just Search
Talk to a Representative: 44-8451211194
Key Facts For Just Search
  • Major Clients:
    Ultralase, Sports Direct, Fragrance Dire..
  • Year Founded:
    2003
  • Fulltime Employees:
    40
  • Active Clients:
    680
  • Revenue:
    $5 million - $10 million
  • Client Retention Rate:
    92%
  • Pricing:
    M
  • Website:
    digitalnext.co.uk
Request A Quote
Reviews (3)
Positive 33.3% 1 Reviews
High quality. But highest costs EVER!
I'm satisfied with their work. My e-commerce is doing great now, I have no bad things to say. Just one thing. Please lower the prices, not just for us clients, but for you guys too. You scare people away.
John Morray
Negative 66.7% 2 Reviews
Very Poor
Get your marketing budget and set it on fire, Keep well away from this Mickey Mouse company.
ste
Negative
Absolute rip off
After paying a huge amount for their service and being promised lots, my rankings dropped from my previous SEO. They would not provide proper accounts of what work they actually did and said that most of the money was spent initially in initial on page…
Bill Williams

Needs Analysis

Response Time

Engagement

Copywriting

Reporting

Spiderscope Ltd Spiderscope Ltd
Talk to a Representative: 0800-081-1688
Key Facts For Spiderscope Ltd
  • Major Clients:
    Fastime Copilote, Prescient Power, Educa..
  • Year Founded:
    1995
  • Fulltime Employees:
    32
  • Active Clients:
    189
  • Revenue:
    $3 million - $5 million
  • Client Retention Rate:
    97%
  • Pricing:
    L
  • Website:
    www.spiderscope.com
Request A Quote
Reviews (3)
Positive Review 3 Reviews
Been with them almost a year, no regrets, great service!
They've been doing my sites SEO for almost a year now, thought I would finally write a review to let everyone know what a good job they've been doing. Keep up the good work guys!!
Terry
Positive Review
Fantastic work, can't fault them at all. A pleasure to do business with.
Fantastic work, can't fault them at all. A pleasure to do business with.
James
Positive Review
Really helpful staff, and I'm very pleased with the work they did for me.
Really helpful staff, and I'm very pleased with the work they did for me.
Harvey

Needs Analysis

Response Time

Engagement

Copywriting

Reporting

8
2004
$1 million - $3 million
38
365
92%
L
BCL Legal Recruitment, Snooper Sat Nav Systems, Magnus Property Development, Dreams plc, Pannone Solicitors
95
96
94
92
95
94.4%
NC
I-COM I-COM
Talk to a Representative: 44-8701642350
Key Facts For I-COM
  • Major Clients:
    BCL Legal Recruitment, Snooper Sat Nav S..
  • Year Founded:
    2004
  • Fulltime Employees:
    38
  • Active Clients:
    365
  • Revenue:
    $1 million - $3 million
  • Client Retention Rate:
    92%
  • Pricing:
    L
  • Website:
    www.i-com.net
Request A Quote
Reviews (1)
Positive Review 1 Reviews
I-Com are outstanding and they always deliver exce
I-com have been a major part of The Smile Centre's growth, and thanks to them patients come to us from all over the country. They are extremely knowledgeable in their field and are great value for money.
BarrieSemp

Needs Analysis

Response Time

Engagement

Copywriting

Reporting

Moodia Ltd Moodia Ltd
Talk to a Representative: 44-02074243140
Key Facts For Moodia Ltd
  • Major Clients:
    Ray-Ban, Standard Bank, ITN HiFX, itv.co..
  • Year Founded:
    2000
  • Fulltime Employees:
    30
  • Active Clients:
    168
  • Revenue:
    $3 million - $5 million
  • Client Retention Rate:
    85%
  • Pricing:
    L
  • Website:
    www.moodia.com
Request A Quote
Reviews (0)
Positive 0% Write Review

 

Negative 0% Write Review

 

Neutral 0% Write Review

 

Needs Analysis

Response Time

Engagement

Copywriting

Reporting

10
2009
$3 million - $5 million
13
145
96%
L
HBS Building Contractor, Mauritius and Seychelles Holidays, SEO Solution Provider, The Grange Bar and Restaurant, CESN
93
94
91
92
94
92.8%
NC
Davel Emarketing Ltd Davel Emarketing Ltd
Talk to a Representative: 7875546261
Key Facts For Davel Emarketing Ltd
  • Major Clients:
    HBS Building Contractor, Mauritius and S..
  • Year Founded:
    2009
  • Fulltime Employees:
    13
  • Active Clients:
    145
  • Revenue:
    $3 million - $5 million
  • Client Retention Rate:
    96%
  • Pricing:
    L
  • Website:
    davelemarketing.co.uk
Request A Quote
Reviews (0)
Positive 0% Write Review

 

Negative 0% Write Review

 

Neutral 0% Write Review

 

Needs Analysis

Response Time

Engagement

Copywriting

Reporting

Evaluation Criteria: Crisis Management Companies
Needs Analysis

When evaluating crisis management companies our research team delves into the amount of effort placed into understanding the client's current situation and the journey they took to get there. It is important for the vendor to spend ample time to understand the situation before they are able to address the factors in play leading to the current online crisis.

Response Time

The response time of the crisis management company across different aspects is also compared between leading and top contending crisis management companies. This generally includes the amount of it takes for a normal response, a mission-critical response, and the time it takes for them to take an action after a crisis situation in general.

Engagement

Online engagement is a crucial component of our evaluation process. The methodology for determining the best course of action online during a crisis event is compared between different vendors to understand how they approach understanding the situation and communicating with web users and other brands online to alleviate and potentially solve the situation for their client.

Copywriting

Our research team also delves into the professional copywriting performed by the crisis management company. Clients often rely on the expertise of the crisis management firm to help them make public statements. The integrity of a statement is dependent on how the statement is worded. Our research team compares the copywriting works of various crisis management firms.

Reporting

Transparency is an important part of the crisis management process. Our research team compares how different vendors report to their clients in terms of how their campaign is performing, the progress they are making towards resolving the issue, and the types of metrics they are using to gauge the responses they are seeing online.

 
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