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Our Selection Process For
Best Survey Software
Best Survey Software
Our Selection Process For
Best Survey Software
Best Survey Software
Best
Top 10 Survey Software
|
Rank |
Company Name |
Year |
Revenue |
Fulltime |
Active |
Client |
Pricing |
Major Clients |
Other Core |
Ease of Use 
|
Customization
|
Analytics
|
Implementation Time
|
Support
|
Overall Score 0100GVGE |
Change in Rank |
Key Facts For QuestionPro, Inc
-
- Major Clients:
- Potbelly Sandwich Shop, Zynga Case Study,...
-
- Year Founded:
- 2013
-
- Fulltime Employees:
- 100 - 250
-
- Active Clients:
- 260+
-
- Revenue:
- $10 million - $50 million
-
- Client Retention Rate:
- 87
-
- Pricing:
- M
-
- Website:
- www.questionpro.com
Positive0%
Negative0%
Neutral0%
Key Facts For SurveyMonkey
-
- Major Clients:
- Box, Intuit, Allbirds, Cisco, Johnson & Jo...
-
- Year Founded:
-
- Fulltime Employees:
-
- Active Clients:
-
- Revenue:
-
- Client Retention Rate:
-
- Pricing:
-
- Website:
- surveymonkey.com
Positive0%
Negative0%
Neutral0%
Key Facts For SurveyLegend
-
- Major Clients:
- Netflix, Uber, Samsung, Coca cola, Disney,...
-
- Year Founded:
-
- Fulltime Employees:
-
- Active Clients:
-
- Revenue:
-
- Client Retention Rate:
-
- Pricing:
-
- Website:
- surveylegend.com
Positive0%
Negative0%
Neutral0%
Key Facts For SoGoSurvey
-
- Major Clients:
- Marriot, Unicef, Paypal, Sony, Fedex, IBM,...
-
- Year Founded:
-
- Fulltime Employees:
-
- Active Clients:
-
- Revenue:
-
- Client Retention Rate:
-
- Pricing:
-
- Website:
- sogosurvey.com
Positive0%
Negative0%
Neutral0%
Key Facts For GetFeedback
-
- Major Clients:
- Mercari, Honeywell, Toyota, Headspace, Car...
-
- Year Founded:
-
- Fulltime Employees:
-
- Active Clients:
-
- Revenue:
-
- Client Retention Rate:
-
- Pricing:
-
- Website:
- getfeedback.com
Positive0%
Negative0%
Neutral0%
Key Facts For Qualtrics, LLC
-
- Major Clients:
- Confidential., Adidas, Citrix, Ally, Barcl...
-
- Year Founded:
- 2000
-
- Fulltime Employees:
- 2,500 - 5,000
-
- Active Clients:
- 126
-
- Revenue:
- $250 million - $500 million
-
- Client Retention Rate:
- 87
-
- Pricing:
- M
-
- Website:
- www.qualtrics.com
Key Facts For Survio
-
- Major Clients:
- Fedex, IBM, Bosch, Ford
-
- Year Founded:
-
- Fulltime Employees:
-
- Active Clients:
-
- Revenue:
-
- Client Retention Rate:
-
- Pricing:
-
- Website:
- survio.com
Positive0%
Negative0%
Neutral0%
Key Facts For SurveySparrow
-
- Major Clients:
- OYO, Paysafe, Siemens, Fedx, Gucci, Emarr,...
-
- Year Founded:
-
- Fulltime Employees:
-
- Active Clients:
-
- Revenue:
-
- Client Retention Rate:
-
- Pricing:
-
- Website:
- surveysparrow.com
Positive0%
Negative0%
Neutral0%
Key Facts For SurveyLab
-
- Major Clients:
- Payback, Abbot, Direct, Dropbox, Empik, Le...
-
- Year Founded:
-
- Fulltime Employees:
-
- Active Clients:
-
- Revenue:
-
- Client Retention Rate:
-
- Pricing:
-
- Website:
- surveylab.com
Positive0%
Negative0%
Neutral0%
Key Facts For SmartSurvey
-
- Major Clients:
- Barclays, Ticketmaster, Switch, Ikea, Voda...
-
- Year Founded:
- 2003
-
- Fulltime Employees:
- 10 - 50
-
- Active Clients:
- 60
-
- Revenue:
- $1 million - $5 million
-
- Client Retention Rate:
- 93
-
- Pricing:
- M
-
- Website:
- www.smartsurvey.co.uk
Evaluation Criteria: Best Survey Software
Ease of Use
During our evaluation of survey software we analyze the overall ease of use of the software for both the average user during their daily usage and the new user having been recently introduced to the software. We analyze the interface decisions and the tools provided to the end user enabling them to take advantage of the features and information offered through the use of the survey software.
Customization
The ability to customize surveys is one of the core components of survey software giving marketers the ability to craft surveys offering them useful information. We analyze the different options for customization including customizing the branding, the types of fields that are available, and the types of questions they are asking as well as how that information is being gathered and reported.
Analytics
Information and analytics are one of the most important aspects of survey software. During our evaluation we spend time understanding how the software presents information to the end user for their surveys. The way information is being presented and the ability to customize filtering options and how information is exported is important as different users will have different preferences.
Implementation Time
The amount of time and effort it takes to implement use of the software for marketers is another important aspect of our evaluation. We analyze the amount of time it takes to sign up and serve an audience the first survey. Having a straight-forward process to get an account set up, to set up any white labeling for branding purposes, and to create the first survey is crucial.
Support
While aspects of usability and customization are important, we also analyze the support options made available to users during our evaluation. Having access to quick support and assistance ensures that the end user's experience can be quickly rectified if the user runs into a problem, if they are unsure of how to use a specific feature, or if the user requires changes made to their account.
