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Our Selection Process For
Best Reputation Management Software
Best Reputation Management Software
Our Selection Process For
Best Reputation Management Software
Best Reputation Management Software
Best
Top 10 Best Reputation Management Software
|
Rank |
Company Name |
Year |
Revenue |
Fulltime |
Active |
Client |
Pricing |
Major Clients |
Other Core |
Usability 
|
Features
|
Accuracy
|
Stability
|
Support
|
Overall Score 0100GVGE |
Change in Rank |
Key Facts For BirdEye, Inc.
-
- Major Clients:
- Available Upon Request, Harley Davidson, E...
-
- Year Founded:
- 2012
-
- Fulltime Employees:
- 100 - 250
-
- Active Clients:
- 1000+
-
- Revenue:
- $10 million - $50 million
-
- Client Retention Rate:
- 89
-
- Pricing:
- M
-
- Website:
- birdeye.com
Key Facts For reviews.io
-
- Major Clients:
- Tom & Teddy, Comfort Works, Facetheory, Ap...
-
- Year Founded:
- 2015
-
- Fulltime Employees:
- 1 - 10
-
- Active Clients:
- 20+
-
- Revenue:
- Est. $1 Million
-
- Client Retention Rate:
- 81
-
- Pricing:
- M
-
- Website:
- www.reviews.io
Positive0%
Negative0%
Neutral0%
Key Facts For Get More Reviews
-
- Major Clients:
- , Hertz, Dollar Car Central, Thrifty Car R...
-
- Year Founded:
-
- Fulltime Employees:
-
- Active Clients:
-
- Revenue:
-
- Client Retention Rate:
-
- Pricing:
-
- Website:
- getmorereviews.com
Positive0%
Negative0%
Neutral0%
Key Facts For BrandsEye
-
- Major Clients:
- Quirk eMarketing, Aqua Online, Woolworths,...
-
- Year Founded:
- 2008
-
- Fulltime Employees:
- 10 - 50
-
- Active Clients:
- 34
-
- Revenue:
- $1 million - $5 million
-
- Client Retention Rate:
- 83
-
- Pricing:
- H
-
- Website:
- www.brandseye.com
Key Facts For ReviewTrackers
-
- Major Clients:
- Onemain Financial, Roti, Life Storage, Ash...
-
- Year Founded:
-
- Fulltime Employees:
-
- Active Clients:
-
- Revenue:
-
- Client Retention Rate:
-
- Pricing:
-
- Website:
- reviewtrackers.com
Positive0%
Negative0%
Neutral0%
Key Facts For Podium
-
- Major Clients:
- Available upon request
-
- Year Founded:
- 2014
-
- Fulltime Employees:
- 250+
-
- Active Clients:
- 15000+
-
- Revenue:
- Unknown
-
- Client Retention Rate:
- 98
-
- Pricing:
- M
-
- Website:
- www.podium.com
Key Facts For Vendasta Technologies, In...
-
- Major Clients:
- Comporium, Tidesmart Global, Ad Pages Solu...
-
- Year Founded:
- 2008
-
- Fulltime Employees:
- 250 - 500
-
- Active Clients:
- 10+
-
- Revenue:
- $10 million - $50 million
-
- Client Retention Rate:
- 87
-
- Pricing:
- L
-
- Website:
- www.vendasta.com
Key Facts For BrandYourself
-
- Major Clients:
- Shark Tank, Nationl Public Radio, Wall Str...
-
- Year Founded:
- 2013
-
- Fulltime Employees:
- 100 - 250
-
- Active Clients:
- 20+
-
- Revenue:
- $10 million - $50 million
-
- Client Retention Rate:
- 90
-
- Pricing:
- M
-
- Website:
- brandyourself.com
Key Facts For Reputation.com, Inc.
-
- Major Clients:
- , Banner Health, Westfield, Bosley, BMW
-
- Year Founded:
- 1995
-
- Fulltime Employees:
- 100 - 250
-
- Active Clients:
- 1000+
-
- Revenue:
- $10 million - $50 million
-
- Client Retention Rate:
- 93
-
- Pricing:
- M
-
- Website:
- www.reputation.com
Positive0%
Negative0%
Neutral0%
Key Facts For Chatmeter
-
- Major Clients:
- Earls, Hines, Village Green
-
- Year Founded:
-
- Fulltime Employees:
-
- Active Clients:
-
- Revenue:
-
- Client Retention Rate:
-
- Pricing:
-
- Website:
- chatmeter.com
Positive0%
Negative0%
Neutral0%
Evaluation Criteria: Best Reputation Management Software
Usability
Ease of Use
When reviewing reputation management software we analyze the overall usability of the software. Having a tool that is easy to use and understand is essential for busy reputation managers. We compare the different ways elements are visually organized in competing software offerings to understand how different design decisions can affect the usability of the software and which tools do it best.
Features
Powerful Functions
The features of the software make or break the value the software has to those looking to manage their reputation online. Our research team compares the raw features of each software to understand what the software can and cannot do. Having features that enable real-time updates, report generation, and even information importing and exporting are all valuable features we look for.
Accuracy
Correct Information
Our research team ensures that the reputation management software is pulling valuable and accurate information into the software. Having dated or incorrect information can give the reputation manager using the software an incorrect look at their current situation. It is important for the software to prioritize having accurate and up-to-date information to relay to the end user.
Stability
Minimal Downtime Incidents
It is important for software to be stable. For different types of software this can mean different things, but the important factor is whether or not the end user is able to use it when they need to. Our research team compares the overall stability of different reputation management software for both stand-alone software and cloud software to ensure the software has a history of great uptime and stability.
Support
Easy Communication
As with any type of software, having customer support is essential. If the software is not behaving how the user expects it to behave, it is important that a support team is available to take a look at the behavior and assist the client. We analyze the different customer support channels made available, how issues are tracked, and how quickly a customer can have their issue resolved on average.
