VIEW RANKINGS FOR BEST COMPANIES BY PRACTICE AREA:
Services
Our Selection Process For
Best Reputation Management Software
Our Selection Process For
Best Reputation Management Software

Best
Top 10 Best Reputation Management Software

Best Reputation Management Software - May 2022

Rank

Company Name

Year
Founded

Revenue

Fulltime
Employees

Active
Clients

Client
Retention
Rate

Pricing

Major Clients

Other Core
Services

Usability

Usability

Features

Features

Accuracy

Accuracy

Stability

Stability

Support

Support

Overall Score

0
100
 
G
VG
E
 

Change in Rank

Podium Podium
Talk to a Representative: 833-276-3486
Key Facts For Podium
  • Major Clients:
    Available upon request
  • Year Founded:
    2014
  • Fulltime Employees:
    250+
  • Active Clients:
    15000+
  • Revenue:
    Unknown
  • Client Retention Rate:
    98
  • Pricing:
    M
  • Website:
    www.podium.com
Request A Quote
Reviews (11)
Positive Review 11 Reviews
My business has been using Podium for two yea...
Kelsey Lambdin
Positive Review
We use Podium for my job and they have always...
Kenyon Snow
Positive Review
Great experience. Thanks Podium!
Anna Huckabee

Usability

Features

Accuracy

Stability

Support

ReviewTrackers
Talk to a Representative: (866) 854-7670
Key Facts For ReviewTrackers
  • Major Clients:
    Onemain Financial, Roti, Life Storage, Ash...
  • Year Founded:
  • Fulltime Employees:
  • Active Clients:
  • Revenue:
  • Client Retention Rate:
  • Pricing:
  • Website:
    reviewtrackers.com
Request A Quote
Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

Usability

Features

Accuracy

Stability

Support

BrandsEye BrandsEye
Talk to a Representative: 27 21 467 5960
Key Facts For BrandsEye
  • Major Clients:
    Quirk eMarketing, Aqua Online, Woolworths,...
  • Year Founded:
    2008
  • Fulltime Employees:
    10 - 50
  • Active Clients:
    34
  • Revenue:
    $1 million - $5 million
  • Client Retention Rate:
    83
  • Pricing:
    H
  • Website:
    www.brandseye.com
Request A Quote
Reviews (79)
Positive 93.7% 74 Reviews
Great new offer which oozes style and substan...
Steve Pette
Negative 2.5% 2 Reviews
Visited twice looking for desks. Showed us ar...
Naré Vardanyan
Neutral 3.8% 3 Reviews
Nice new co-working space but with a lot of t...
Simon Macdonald

Usability

Features

Accuracy

Stability

Support

Strong Performers
BrandYourself
Talk to a Representative: 646-863-8226
Service Offerings:
Key Facts For BrandYourself
  • Major Clients:
    Shark Tank, Nationl Public Radio, Wall Str...
  • Year Founded:
    2013
  • Fulltime Employees:
    100 - 250
  • Active Clients:
    20+
  • Revenue:
    $10 million - $50 million
  • Client Retention Rate:
    90
  • Pricing:
    M
  • Website:
    brandyourself.com
Request A Quote
Positive 50.0% 2 Reviews
I've been working with BY since the fall of 2...
Charlie Fink
Positive
BrandYourself has quality writers that allows...
Paul Deloughery
Negative 50.0% 2 Reviews
One word...scam.
GLOBEATER Montreal

Usability

Features

Accuracy

Stability

Support

Chatmeter Chatmeter
Talk to a Representative:
Service Offerings:
Key Facts For Chatmeter
  • Major Clients:
    Earls, Hines, Village Green
  • Year Founded:
  • Fulltime Employees:
  • Active Clients:
  • Revenue:
  • Client Retention Rate:
  • Pricing:
  • Website:
    chatmeter.com
Request A Quote
Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

Usability

Features

Accuracy

Stability

Support

reviews.io
Talk to a Representative: +1 714-307-2181
Key Facts For reviews.io
  • Major Clients:
    Tom & Teddy, Comfort Works, Facetheory, Ap...
  • Year Founded:
    2015
  • Fulltime Employees:
    1 - 10
  • Active Clients:
    20+
  • Revenue:
    Est. $1 Million
  • Client Retention Rate:
    81
  • Pricing:
    M
  • Website:
    www.reviews.io
Request A Quote
Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

Usability

Features

Accuracy

Stability

Support

Vendasta Technologies, Inc
Talk to a Representative: 1 (855) 955-6650
Key Facts For Vendasta Technologies, In...
  • Major Clients:
    Comporium, Tidesmart Global, Ad Pages Solu...
  • Year Founded:
    2008
  • Fulltime Employees:
    250 - 500
  • Active Clients:
    10+
  • Revenue:
    $10 million - $50 million
  • Client Retention Rate:
    87
  • Pricing:
    L
  • Website:
    www.vendasta.com
Request A Quote
Reviews (63)
Positive 90.5% 57 Reviews
Love this company! Best staff and people ever...
Mitchell Slater
Negative 7.9% 5 Reviews
STAY AWAY FROM THE SCAMMING SALES REPS AND SO...
Alyssa Russell
Neutral 1.6% 1 Reviews
Continue to call 6 months after saying not fo...
dan smith

Usability

Features

Accuracy

Stability

Support

BirdEye, Inc. BirdEye, Inc.
Talk to a Representative: 800-561-3357
Key Facts For BirdEye, Inc.
  • Major Clients:
    Available Upon Request, Harley Davidson, E...
  • Year Founded:
    2012
  • Fulltime Employees:
    100 - 250
  • Active Clients:
    1000+
  • Revenue:
    $10 million - $50 million
  • Client Retention Rate:
    89
  • Pricing:
    M
  • Website:
    birdeye.com
Request A Quote
Reviews (100)
Positive 93.0% 93 Reviews
Birdeye is an Amazing service and their suppo...
Jon Walden
Negative 5.0% 5 Reviews
The service is overrated. They will send rev...
Ravi Bhindi
Neutral 2.0% 2 Reviews
HORRIBLE CUSTOMER SERVICE! This system used...
Chris Fin

Usability

Features

Accuracy

Stability

Support

Reputation.com, Inc.
Talk to a Representative: 800-737-8828
Key Facts For Reputation.com, Inc.
  • Major Clients:
    , Banner Health, Westfield, Bosley, BMW
  • Year Founded:
    1995
  • Fulltime Employees:
    100 - 250
  • Active Clients:
    1000+
  • Revenue:
    $10 million - $50 million
  • Client Retention Rate:
    93
  • Pricing:
    M
  • Website:
    www.reputation.com
Request A Quote
Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

Usability

Features

Accuracy

Stability

Support

Get More Reviews
Talk to a Representative: (888) 979-2379
Key Facts For Get More Reviews
  • Major Clients:
    , Hertz, Dollar Car Central, Thrifty Car R...
  • Year Founded:
  • Fulltime Employees:
  • Active Clients:
  • Revenue:
  • Client Retention Rate:
  • Pricing:
  • Website:
    getmorereviews.com
Request A Quote
Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

Usability

Features

Accuracy

Stability

Support

Evaluation Criteria: Best Reputation Management Software
Usability
Usability Ease of Use
When reviewing reputation management software we analyze the overall usability of the software. Having a tool that is easy to use and understand is essential for busy reputation managers. We compare the different ways elements are visually organized in competing software offerings to understand how different design decisions can affect the usability of the software and which tools do it best.
Features
Features Powerful Functions
The features of the software make or break the value the software has to those looking to manage their reputation online. Our research team compares the raw features of each software to understand what the software can and cannot do. Having features that enable real-time updates, report generation, and even information importing and exporting are all valuable features we look for.
Accuracy
Accuracy Correct Information
Our research team ensures that the reputation management software is pulling valuable and accurate information into the software. Having dated or incorrect information can give the reputation manager using the software an incorrect look at their current situation. It is important for the software to prioritize having accurate and up-to-date information to relay to the end user.
Stability
Stability Minimal Downtime Incidents
It is important for software to be stable. For different types of software this can mean different things, but the important factor is whether or not the end user is able to use it when they need to. Our research team compares the overall stability of different reputation management software for both stand-alone software and cloud software to ensure the software has a history of great uptime and stability.
Support
Support Easy Communication
As with any type of software, having customer support is essential. If the software is not behaving how the user expects it to behave, it is important that a support team is available to take a look at the behavior and assist the client. We analyze the different customer support channels made available, how issues are tracked, and how quickly a customer can have their issue resolved on average.
 
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Our Selection Process For
Best Reputation Management Software
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