Last updated: December 1, 2017

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Best

Top 10 Reputation Management Companies In Canada

Best Reputation Management Companies and Firms in Canada - December 2017

UPWARD
TREND
DOWNWARD
TREND
NO
CHANGE
 
 

Rank

Company Name

Year
Founded

Revenue

Fulltime
Employees

Active
Clients

Client
Retention
Rate

Pricing

Major Clients

Other Core
Services

Needs Analysis

Strategy Development

Responsiveness

Monitoring

Reporting

Overall Score

0
100
 
G
VG
E
 

Change in Rank

Leaders

1

Boostability

Canada Division

Kelly Shelton
800-261-1537
More info

Visit Website

2009

Above $10 million

465

7500+

92%

L

J.D. Power, Fieldstone Homes, Dexter Law, Alegria Shoes, Artbeats

 

100

 

100

 

100

 

100

 

100

100%

NC

 

2

OuterBox

Canada Division

Justin Smith
866-647-9218
More info

Visit Website

2004

$5 million - $10 million

38

200+

96%

M

National eCommerce Brands, Anchor Hocking, Oneida, ABB, United Consumer Financial Services

 

100

 

98

 

99

 

100

 

99

99.2%

NC

 

3

VJG Interactive

Canada Division

Rachel Gray
844-318-9153
More info

Visit Website

2006

Above $10 million

150+

600+

98%

L

Subway, ACE Hardware, Werth Reality, Studio 8, Circuit City

 

98

 

96

 

99

 

98

 

100

98.2%

NC

 
Strong Performers

4

Bruce Clay

Canada Division

Bruce Clay
866-517-1900
More info

Visit Website

1996

$3 million - $5 million

36

60

90%

M

FaceBook, Sportsmans Guide, LL Bean, Century21,

 

96

 

98

 

96

 

100

 

96

97.2%

NC

 

5

iProsites

Canada Division

Arion Gnotta
951-536-1420
More info

Visit Website

2004

$1 million - $3 million

15

138

85%

H

KSP Consulting Engineers, Inc.

 

95

 

99

 

96

 

97

 

95

96.4%
Increased +4

+4

 

6

Customer Magnetism

Canada Division

Aaron Leslie
800-610-7265
More info

Visit Website

2000

$3 million - $5 million

35

100+

92%

M

ECHO Inc., Sallie Mae, Armstrong, BeliefNet, FX Pro

 

96

 

94

 

97

 

95

 

96

95.6%
Increased +1

+1

 
Contenders

7

Think Profits.com

Vancouver, Canada

Shawn Moore
1-877-597-7888
More info

Visit Website

1997

$3 million - $5 million

45

150+

90%

H

SciMed Research, settingheartsfree.com, Reflex Printing, Focus America, Business Edge

 

96

 

95

 

94

 

96

 

93

94.8%
Decreased -1

-1

 

8

Core Digital

Canada Division

Rick
0409475294
More info

Visit Website

2013

$3 million - $5 million

153

212

91%

H

Available upon request.

 

93

 

94

 

96

 

92

 

96

94.2%

NC

 

9

iProspect

Canada Division

Jeremy Cornfeldt
617-449-4300
More info

Visit Website

1996

Above $10 million

50+

150+

92%

H

Yellow Book, Allegis Group, Circuit City, Delta, Avis

 

93

 

95

 

93

 

93

 

95

93.8%
Decreased -4

-4

 

10

iCrossing

Canada Division

Nick Brien
214-210-6800
More info

Visit Website

1998

Above $10 million

55

100+

90%

H

Toyota, The Coca-Cola Company, The LEGO Group, Bank of America, Mastercard

 

93

 

94

 

92

 

93

 

94

93.2%

NC

 
Evaluation Criteria: Best Reputation Management Companies and Firms in Canada
Needs Analysis Identifying Your Needs

Our first area of evaluation focuses on a vendor’s approach to identifying the needs and requirements of their clients. In reputation management, it is crucial to have an understanding of a client’s current reputation in major search engines and other channels of communication. This ensures the reputation management company will be able to take the first required actions towards generating or maintaining a positive reputation.

Strategy Development Create Effective Strategies

We next delve into a vendor’s strategy development. Their methods for creating a comprehensive reputation management strategy is critiqued based on information we have gathered during our analysis of other vendors in order to determine which take the most comprehensive and analytical approach. The vendors we recommend have a fine tuned method for developing highly effective strategies.

Responsiveness Fast Response Times

Responsiveness is an important element in any online reputation management campaign. Being able to respond quickly to any concerns or issues a client may have with the way their brand is being represented online. A swift response to potential threats can ensure that their reputation is not tarnished or otherwise negatively affected in the results represented in the major search engines or in social media.

Monitoring Effective Monitoring Systems

We also spend time analyzing how each vendor monitors the search results and mentions of their clients. Reputation management companies use various methods of monitoring to determine potential sources of negative coverage or commentary on their clients prior to becoming an issue. We analyze the software and tools used by each of the competing vendors in order to remain ahead of the curve on news and information.

Reporting In-Depth Reports & Metrics

How reputation management companies report to their clients is another aspect of our evaluation. We ensure the vendors we recommend to buyers of online marketing services are offering their clients extensive information on their monitoring and findings. In the case of an issue with their reputation, we analyze how the reputation management company communicates the work they are performing and how it is affecting them.

 
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