Aceville Publications, Ltd
Client Reviews on Aceville Publications, Ltd
Feedback:
Charged twice for the same subscription. No answer on the contact form. Disgusting customer service. Also still waiting for the free gift it's been 6 months. Wanting to cancel but getting no answers.
Feedback:
Renewed by subscription and twice had to phone up as still didn't receive my Natural Health Magazine in time and no free gift either. I understood from the 1st call that there was an issue with direct debit but then it happened again and I had to ring up and they said it was ok now but there was a problem with the free gift coming out as they had to be sent back to Warehouse and now going into 3rd time and still not received magazine sick of chasing it now and to be honest I am not going to phone just cancel the subscription - big disappointment and I felt the customer service really wasn't there when I phoned either. Great shame as have been a subscriber to Natural Health for years - time for a change I suppose !
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they ring every day then hang up...
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No Free gift and no reply from them
Feedback:
Whilst the magazines themselves are good, have subscribed to let's knit twice now & both times have had to chase for gift that is supposed to come with subscription, am still waiting for 2nd one well after subscription has finished as well as 2 issues that never arrived, if you are going to charge people for a product you are legally obliged to supply the goods or refund the monies paid. On the 5 occasions I have contacted Aceville, have only ever had a reply once, twitter & facebook get you nowhere you just get told to email or phone in. Will not be subscribing again.
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