Client Review on Frontier Communications Corporation

Brandy Lipscom...

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Brandy Lipscomb

Negative Review

October 19, 2019

Reviewed on Oct 19, 2019

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Wish I could give negative stars! My internet has been out for over a week and I have talked to 11 tech representatives over the last week. Each of them verify the account different if it’s verified at all. Each of them has assured me that someone would be here each day. Lies! Got a call from the automated system telling me that I have to be home from 12-5 today because the a tech would be here. Called in 3 times today to ensure someone would be here...5:00 got a call from the tech while I was on the phone with representative. He’s running late but will be to my house shortly.Very unhappy customer! So happy there is a new service provider coming to my area. Prodigy triple play! Better price, faster speed (by 5x) and local friendly customer service! Jerry, Moselena, Brian, Rude Rudy, Faye, Sharon, Sarah, Nick. You should all be fired! Can’t wait to fill out the surveys that I have for each of your service!

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