Client Review on IMS Barter - Niles, IL

tiffany yango

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tiffany yango

Positive Review

October 19, 2019

Reviewed on Oct 19, 2019

Feedback:

After signing up with IMS Barter we did receive a few new clients who found us through the directory, that part was great. The reason for my 2 star review is because of my experience with the brokers. The broker I initially worked with never responded to my emails and the only time I heard from her was when she would call me every few months to ask me to go to the expo. I asked to switch brokers. After a few conversations with the new broker, I was very optimistic! He responded promptly to my emails. Then nothing. No more emails. Not sure what happened. It has been 3 months since I have heard from IMS (except receiving the automated bills.) But I suspect I will hear from someone soon to invite me to the next expo. Very disappointed.**I changed my review from 2 star to 4 star. After the 2 review,I was contacted and informed there was a miscommunication during the transfer to our new broker. After the new broker was assigned again, everything has been great. He is the best!! Working with him actually makes my job easier. I will say not all members of IMS trade equally. For example, some members charge 50% on trade and 50% cash. That part is frustrating since our company trades 100%. Overall IMS is a good company though!

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