Client Review on advansysy

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Worst company ever, awful customer services. Do not care about their customers.We Started with Advansys ltd for our website ecommerce package back last february 2013. We were having a new website designed with ebay store design and integrated with amazon.We were passed to their lithuania colleagues for their designers to work on our project which wasnt what I was expecting as I had chosen them as they were local, they never mentioned this until we signed up with them. We were quoted 6-12 weeks, we realised quite quickly that it was going to overrun, in the beginning we didnt mind if it overran by a few weeks. But it didnt overrun by weeks it overran by months. Started February, October we still didnt have any thing at all working, we had to constantly chase them and ended up doing lots of research and doing most of the work ourselves. It was a complete nightmare, they didnt seem to know what they were doing, they would take weeks to sort out one problem then another one would crop up.There was constant staff turnover and we had to keep repeating the problems and parts of the project to numerous staff. This cost us a lot of time and our business really suffered as we were not able to run it as we normally would.We may as well have done all the work ourselves, we thought going with a knowledgeable company and spending high end money would create a great website and make our company look professional and run really smoothly. This didnt pay at all, it caused untold stress and cost thousands of pounds.We ended up having to walk away with nothing, Advansys refused to pay any of our money back and wanted more money to finish the project, we lost all trust in these people and couldnt risk paying any more money out, we seriously doubted their ability to finish the project. We also would have had to pay out more money monthly for their support/hosting etc (which we found out was on a ticket system and was poorly run). We knew if we carried on this company would cause us years of stress as they had done for the months we had dealt so far with them. It was devastating to walk away from all the hard work and thousands of pounds we had put in. But we had no choice it was too much of a risk.