Client Review on All Core

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Edit - My first communication was December 5th not November like I had said or 29 days ago as you responded. I followed up and was receiving no answer. I replied on the ticket again just now so you can get your facts straight and stop posting inaccurate information. I've called several times in the past 2 weeks (review the calls) each time being told all would be done by end of day and I would have what's needed to give to our new provider. I was told we were waiting on manager approval to sign off. What your company has told me every time in the past 2 weeks you are now claiming is wrong and you need other information. Once you and your company figures out the correct process it would be nice to know. As each time I was told the same thing until today. Raising my voice in frustration because you did not listen to anything that I was saying about the last several calls I had made. You said that none of that was accurate and it did not happen. Again I asked you to review the calls and you said nothing. Then you decided to belittle me over the phone and also start yelling. I explained that all I wanted to know was the next step after many attempts of trying and being told nothing it would be done end of day. For someone who does not know about these things all I've done is ask what is needed and how because I had no idea. Still not received the email you claim to have sent. There is a reason your reviews are so low, we can't all be wrong!If I could review and give no stars I would. Terrible service, no clear communication, untruthful, threatened on the phone that I would be hung up on and that they will do nothing to transfernour domain name. Been given the runaround for months with no improvement. Loosing clients because they will not work with us. Paying customer to be treated horribly and not getting the service we are requesting. Our organization is loosing out terribly. I would NEVER recommend this company to anyone. The rudeness of the manager was unacceptable and said all my details of prior calls were false. When asking him to review the calls as they are to be recorded he didn't answer. When I said I've received no email he spit out dates they were sent, when I asked him to read them to me he said he didn't have them in front of him. He then said that they were sent on specific dates again and when I asked what email he said whatever is on file and would not name the email address. This company is full of lies and just yells at you on the phone for asking questions and not understanding technical terms. When asking for him to explain he laughs and says I just told you. This has been a constant battle since November 2017 we are now in February 2018 with very little progress. Run far away from this company!!!