Allied Computing, New and Used
Client Reviews on Allied Computing, New and Used
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Sometimes you have a customer relations experience that makes you feel like you are walking in some sort of dream. For some, that dream is a nightmare while others never want to awaken. The latter was the case for me this morning.I purchased a Macbook Pro 2017 computer this week. Last night, I noticed that bubbles had formed on the screen. Horrified, I contacted Apple Support. They connected me with Allied Computing as they are certified by Apple. I walked in around 10:00 and was greeted by Devonna. I showed her my laptop, explaining my issues. Instantly, she explained that there was simply a screen protector on my screen, causing the bubbling. She called for Calvin who peeled the screen protector away and restored my hope in Mac products. The fact that I was helped so quickly was lovely. But even more than that, they spend time giving me advice about how to protect my computer and which products they recommend and potential products to avoid. Later, Calvin even gave me an extension for my charger. Total cost to me? Free. #customerforlife
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Amazing knowledgeable and helpful people.
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Most excellent!!!
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This place is AWESOME! They went above and beyond to help me out when my computer died and explained things clearly but never condescendingly to my un-tech-savy self. I live 2 hours outside of town and they worked with me to make things easy for me to drop off and get back my things!
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Did amazing job! They Explained everything to me and fix my phone right away! Thank you
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I don't know if they are competent or not, Devona told me on the phone that I could "walk-in", but when I did, the only employee in the store --Devona-- was trying to help a couple and another woman, while another gentleman (maybe another customer) sat against one wall using his computer. I stood awkwardly and uncomfortable in the center of the room for 15 minutes without any acknowledgement that I was there. No eye contact, no ""I'll be with you shortly", or, "Can you come back later, etc".... Absolutely NO greeting or glance or even a head nod. I decided that their customer service model apparently doesn't include common courtesy, so I'll try to get help another way. I can't say anything about their abilities or quality of repair, but blatantly ignoring a customer is enough for me to take my dollars elsewhere.
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If you need help with your Apple phone or Apple computer this authorized Apple dealer is where you should go. Calvin is brilliant, ethical and can fix it! Service provided by Calvin and Devonna is outstanding.
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Calvin went above and beyond in getting my business computer fixed. I am a programmer and its very important to have my computer running and available to me. I dropped off my computer on Friday and somehow he had parts ordered, installed and had my computer fixed on Monday. Absolutely amazed with the new hardware installed and his level of expertise. Will definitely be using Allied Computing again in the future!
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Extremely helpful
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They only work on Apple products. And, do a great job.
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