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Last Updated June 1, 2024
Client Review on AlphaGraphics New Bedford
Feedback:
I was treated horrendously UNPROFESSIONALLY today by the manager with black hair . My aunt went to make a simple business card order recently without my help, seeing how she has placed orders with this company a handful of times before, she thought she could TRUST them. When the order was first taken, she spelt everything perfectly. She received a "proof" email, and she OK'ed it with out showing it to anyone to proof read and told the company to go ahead with it. She made a huge mistake in trusting this company. They spelt Marion, Marin. I went to pick up the order today, payed the 74$ cash, and then ran back in quickly when I saw the HUGE mistake. I asked the woman who took the money if I could see the original order form, to see if my aunt was the one who messed up. She brought her crazy manager out. When I asked to see the original paper work, she said it would take a little while. I told her I had time. She said it won't be ready for a few days, and there it went. So, the manager flipped her lid, and CUSSED ME OUT! Saying my BITCHING and MOANING wasn't going to get us anywhere and I couldn't get my aunts money back !!So unprofessional to the point I want to call corporate. And I just may do that. Becos no matter what, the customer is always right , and how dare a person who has the title, manager, swear at a customer ?!
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