Client Review on AI Graphics

Feedback:

I have visited this shop three times. My son is an artist and I get his original work scanned and then make prints as needed. On my second visit, I got 5 pieces scanned at $1.50 per scan and copies made at $1.75 per copy. Yesterday, I went back for an additional scan and to get prints made from scans done earlier to the flash drive. First, I found out that scans were done improperly and needed to be redone. The originals had already been packed for mailing and I was just glad I hadn't already mailed them. Then I was charged $18.75 for a single scan and $3.90 for 2 copies. When I disputed the charges, the owner said his employees hadn't correctly charged me the first time, even though both employees I dealt with gave the same price. The copies I did get were incorrectly cropped and not done on the paper I requested. I called this morning and spoke to one of the employees and was basically told I had no recourse because the man who decided to overcharge me is the owner. I won't be going back and suggest you don't either.