Client Review on AMGEEK

Feedback:

I don't know what so say about how positive my experience was this business was without writing near a whole article. My home PC is basically my home business and the work I do on it is my main source of income. I had Windows 7 as an operating system out of necessity all for one program I absolutely need and one terrible night the system locked up during an update. I had to hard power it off for lack of any other option and it basically wrecked my operating system. It had been along hard day and I was desperately trying to access my incomplete work and family photos to back them up and in the process by entering windows from safe mode. Most likely from having to hard power off the system many times after getting "blue screens of death", I ran into a hardware issue and my system wouldn't boot at all. I am confident enough to open my case and have replaced many hardware components on my own in the past, but after no response from my system after many attempts to diagnose bad hardware and reset my own motherboard, I brought my computer to AmGeek. I would always prefer to support a local, hardworking individual over a chain. My wife found the business, read the google reviews for me, and recommended. Fearing I had a dead motherboard and a totally jacked up operating system, Ed tried to be reassuring offered hope that it might not be the case, but in due time he was able to confirm the worst. I found an exact match for the bad hardware and brought it by. I can say the entirety service I received was personal and professional. Rather than try to install a new motherboard and transfer over the processor myself for the first time with no real instruction or guidance, I feel I made the better decision here. He diagnosed my bad motherboard, got my corrupted hard drive with the bad windows install back in working order, but the icing on the cake was that he was able to save my windows profile, all of my personal files, such as work archives, 6 years + with of pictures of my family including my son from birth to present, and most of my programs were still usable. I have reinstalled operating systems more times than I would ever care to but have not reached the level of knowledge to do anything like that. I am grateful. I tried to insist that if the motherboard was replaced, I could take it from there, but he assured me the best thing was for me just to let him do his thing, fully fix and restore the entire system so I could just plug it in at home and work on it and enjoy it once more. I'm glad I listened because the situation was more than stressful enough and I know I'm better off now for it. I spent maybe an hour this Sunday afternoon reinstalling a handful of programs that were not recoverable due to the path they were originally installed to and am ready for work tomorrow on Monday. Five stars, fully recommend, and will go again. I have two laptops in the closet with issues that I would love to bring by as soon as I can. Until I get that coveted computer science degree, I feel like I have a "guy" if i ever need one.