Client Reviews on Arctic Grey, Inc.

    • 5.0
  • 28 Reviews

Most helpful positive review

0 people found the following review helpful

By Kristin Oct 01, 2019

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Most helpful critical review

There are no negative reviews on Arctic Grey, Inc.

Feedback:

Working with the Arctic Grey team has been a delight. They have delivered on all our requests with zero friction, efficiently and effortlessly. For me, as a creative director and designer, working with professionals that possess an elevated graphic design vocabulary is essential. Those skills, paired with AG’s technical and e-commerce chops, are an unbeatable combination. My client, who wanted to update and modernize her site, had initially been advised to use a developer rebuild it from the ground up, which involved an insane amount of effort, not to mention cost. I convinced her that utilizing Arctic Grey to customize a fresh template was a far more time and cost-effective solution. And they proved me right! As we near the launch of our first collaboration, I am very much looking forward to our next project together and will recommend AG to my peers and anyone in need of premium e-commerce expertise.

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We hired Arctic Grey to develop a Shopify custom theme for our new skincare line. This turned out to be an excellent decision. Arctic Grey is one of those rare companies that delivers above and beyond their promises. Quality of their work is second t none. So is their business ethic. Anthony is a pleasure to deal with. Throughout the entire process we never had to follow up on any of our requests! Everything was done ahead of the schedule! If Anthony said he’d call at 10am, you phone would ring exactly at 10am. If he promised something done in 3 business days, it would be done in one. And the peace of mind that comes from knowing that you have an professional, honest, and highly reliable partner is simply priceless!

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It has given me great happiness to working with the Arctic Grey team who truly appreciate the value of a high level of service and quality execution. Building on top of our technical prompt, Anthony and his team of developers were very helpful from the beginning, the team implemented our design with impressive pace to bring our services and company online. I personally look forward to working with them again in the future.

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Extremely responsive, we would get input and action on requested tasks within 24 hours, even on weekends! Over and above expectations.

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Arctic Grey worked extremely fast and very professional at making changes and updating our site for our re-branding! They are great at keeping you informed of upcoming changes with progress reports. I look forward to continue to work with them. Thank you Arctic Grey!

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To start off, our company does not have on-site technical hires, making working in the e-commerce space difficult for any technical developments, web changes, and beyond. This meant any developments would take a significant amount of time and investment whenever a change needed to be made. When our team discovered Arctic Grey, our view of on site developments and development help changed drastically. We've been working with their team for about 1.5 years now and it has allowed us the flexibility, speed, and cost savings to maintain a team without an on-site developer. The turn around times are typically always within 24 hours, sometimes even faster, and the work done is always phenomenal. Our team would recommend Arctic grey to any other company needing the highest quality and quickest turnaround in terms of site developments.

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Arctic Grey and I have worked together for almost a year now and I don't have a bad thing to say! Anthony has always been helpful and easy to reach via email. They are very professional and have always tried to solve all my issues. Thank you again!

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I brought an idea to Arctic Grey. They rapidly gave it shape and made my idea a reality. They exceeded all of my expectations in terms customer service, design and development. I can't recommend them more highly. This is your team for building a business on Shopify.

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We had been trying to run google ads for some time, because we were launching a brand new collection. For weeks, there was an issue that reported we had malware on our site, and no one could figure out where it was. We went through numerous developers who claimed that they didn’t see anything wrong on our site, but the error message persisted on google’s side. Once we hired Arctic Grey, they identified the issue within days and worked directly with Google to remedy the solution. Hiring their team was the best decision we made all year!

Feedback:

Let me just say that I had no idea HOW impressed I would be with my website notoxgirls.com. The Arctic Grey team blew me away every step of the way. From their sales team, to customer support, to the amazing quality of the work, and even the shared-screen phone call training at the end of our contract. I feel comfortable with updating my website myself, and I am not really a "techy" person. Thank you, Arctic Grey, for making my business website a DREAM come true. Will definitely recommend them to everyone. A+++++++++!!!!

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