Client Review on Aristotle, Inc.

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I believe I've previously rated this company 5 stars (what have you done with my previous review, Google?) It pains me to leave such a low rating. Service can be down for days, sometimes weeks. When it semi-works, my download speeds vary anywhere from slightly over 4MB/sec to 0.8MB/sec. Most often when I call, a trouble ticket is assigned to a higher level of customer support. More often than not, the trouble tickets get closed without Aristotle ever bothering to contact me. The Scott, AR area seems to have the highest percentage of issues. I hope service will improve when the low Earth orbit satellite companies start offering backhaul services (think OneWeb and SpaceX). Unfortunately, that's still a few years away.