Client Reviews on Arkom
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We have worked with Arkom on multiple projects and websites. They are a trusted partner of ours and we value their ability to get projects delivered on time, to brief.
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I have been delighted with the service that Arkom have provided us with during the development of our new website. In particular Molly Heaton and Alan Easter. It's always much easier working with people who are good at their job, plus are great people. Arkom have both assets! Tris - Robson Handling Technology Ltd (Sheffield)
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Arkom came on board about 6 months ago to transfer all our current processes onto a custom CRM. Working with everyone in the office is a pleasure (even Rachel from Ikea) The system developed will revolutionize our company and I would highly recommend Arkom for any development work.Their continued support is valued :-)
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We started working with the Arkom team about 18 months ago. They were incredibly patient with us (it took a lot of time and Arkom advice for us to work out exactly what we wanted) and have created a website that we're thrilled with. I don't want to use the phrase 'great customer service' because they clearly see us as much more than that - it's felt like a real partnership. And they let you take your dog to their offices! I can't rate them highly enough - the dog's pretty keen too!
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Under the leadership of Alan Easter, the whole team at Arkom have been extremely proactive in assisting our local charity to develop and implement a bespoke CRM system. This involved several detailed reviews of all our internal processes to ensure the CRM logically delivered our user expectations. This was successfully achieved in the background of all the significant legislative requirements of GDPR. Arkom continue to consistently provide positive support to any ongoing CRM issues. This is why we returned to them to help us upgrade our Website and I would commend Molly Heaton (Arkom senior designer) who patiently provided professional advice on how best we could reflect our charity’s ethos and operating principles within our website …. fantastic job well done! I would have no hesitation in highly recommending Arkom.
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‘We had a fantastic experience revamping our website with Arkom recently. Molly was our Senior Designer and she knew exactly what we were after once we’d had an initial meeting to go over ideas. You are made to feel very welcome at the Arkom offices and the atmosphere is both professional but laid back and friendly. It didn’t take any time at all to get the website build and looking fantastic. The content management system is really user friendly and any changes we needed were quickly amended. I couldn’t recommend Arkom enough – they are efficient, professional, friendly, fast, attentive, creative and above all, very easy to work with whilst producing impressive results.’
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Since 2015 when we signed up with Arkom, they have consistently provided us with outstanding service. The web platform they created has served us well and generated an excellent level of business. The service level over almost five years has been as close to 100% as anyone could expect or wish, and the response to queries, requests for help, advice and amendments has always been exemplary. We can recommend Arkom confident that our experience is typical of what others can expect.
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Excellent website and IT support over the last few years including professional, bespoke website rebranding and integrated CRM development. Fantastic service and a responsive team who always go above and beyond, working in partnership with us every step of the way. Genuinely enjoy working with Arkom and couldn’t recommend enough!
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I’ve been working with Arkom for three years now and have always been pleased with the service I receive. They are experts in their field and work with skill and efficiency to produce profitable results. I continually explore new ideas to improve our online presence and Arkom are always more than happy to offer their opinion and advice to help us move forward as a business.
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We have worked with Arkom since 2014, initially on a website build for a former division of our company that was based in the UK. We have since worked on multiple projects together ranging from full website build outs to smaller add-on projects, both stateside and abroad. I cannot speak highly enough of the responsiveness of Arkom's team to our ever-changing needs. We continuously review our site metrics and look for ways we can improve with the constant changing digital landscape. They help us to do just that.
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