Client Review on Art-Kraft Sign Company

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Less than 1 star if possible. I am in the service industry and rarely do I rate any company less than 3 stars. However, when I called to request service on my digital display sign, the receptionist was very obnoxious and loud saying that they can't assist me until 2 weeks, and that she doubts that they xan assist me in general. I got referred to them by a company who has the same sign, yet this receptionist is trying to stray me away from earning their business. She is a liability to the company. She used profanity when I called back. I told her than you hung up the phone on me, and she says "You're damn straight I did." How unprofessional. Calling to request service and this is how I am treated? A paying customer? What is wrong with this company. I will make sure to follow with the manager on Monday. This happened on 5/1/15 at 1:26 PM, and this was the only lady worming. Shouldn't be hard for the manager to pinpoint who this employee is. Appalled is an understatement.