Client Reviews on AUM Computers - Delray Computer RepairService

    • 4.7
  • 45 Reviews

Most helpful positive review

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By Judy Barenbaum Oct 15, 2019

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Most helpful critical review

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By Rose brooks Dec 18, 2018

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Very professional service and a job well done. joel lerner

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Not at all pleased. Never once met a completion date they gave me, extremely poor communication on status of order, recovered files, but then copied them in an unreadable format and I had to take the drive back to have them re-done. Obviously, they didn't even check the drive before they returned to me. Completely unacceptable for a hard disk recovery to take multiple months when all the work was in-house. Finally have my files, but even with a discount, was not compensated for my inconvenience.8/22/18 - Additional information in response to AUM: The drives were NOT formatted for MAC, ever. I have not owned a Mac since 1990. These were Windows formatted at all times. In addition, AUM promised to deliver the completed drives to me on Saturday, but I had to call Monday morning and come get them. There is no customer service comprehension.

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I have been extremely happy with the service and computer I purchased from them as well as everything they did in setting it up for me.I have called a few times and have always been greeted very kindly and helped with every issue. Thank you guys you are a great team and company. I sincerely appreciate your great service and availability to correct the issues in such a timely manner.

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quick , reasonable pricing , and were reliable

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Great service fair price and a very pleasant staff. Highly recommended.

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these guys seem to know what there doing. my computer is running much better. prefer using local servicemen.

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These guys are great. Very honest and affordable. My computer was completely destroyed physically, wouldn't even turn on, and all I wanted was to extract my files from it. I called a dozen places and due to my computer only having a SSD drive, places were quoting me 500-1200 to backup my files. I had almost given up, but decided to call these guys up as they were recommended by a friend. I brought it in and told them I don't care about repairing my computer and just wanted my files. They called me 2 days later and explained that they actually got my computer turned on, which is in itself a miracle since the thing was cracked and busted all over. They told me they would just charge me $40 for the repair and additional $50 to back it up, or I could just back it up myself and save the $50. I really appreciate they're honesty in saying that and picked it up the next day so I could back it up myself. I am actually typing this review on that computer right now. They saved me a lot of stress and money and I recommend anyone to give them a try.

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Know AUM computers for nearly 10 years and has never let me down, vast knowledge of all computers, recommend very highly, his whole staff is A#1

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I always prefer to use local businesses and AUM Computers did not disappoint. They worked with me to solve my problem in the most cost efficient manner and will continue to provide service. I would definitely recommend.

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I have used AUM Computers many times to fix various problems and find them to be very professional, knowledgeable, prompt, responsive and reasonably priced.

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